Sales Manager

Next Careers; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Sales Manager for their Coventry Arena location. This role involves leading and inspiring a team to provide outstanding customer service while achieving performance targets. The ideal candidate will have a passion for products, exceptional commercial understanding, and will thrive in a fast-paced, results-driven environment. The position offers flexible working options and opportunities for personal development.

Benefits

25% off most NEXT products

Discounts at partner brands

Sharesave scheme

Wellhub discounted flexible gym memberships

Digital GP services

Qualifications

• Passionate about customers, leading and motivating a team.
• Exceptional commercial understanding to create a great shopping experience.
• Ability to thrive in a fast-paced, results-driven environment.

Responsibilities

• Support store management across all product areas and operations.
• Deliver amazing service and accurate stock processes.
• Create an inspiring team atmosphere focused on motivation.

Skills

Customer service

Team leadership

Communication

Problem-solving

Multi-tasking

Job description

Sales Manager – Coventry Arena (N111922)

Job ID N111922

Team Retail

Location Coventry

Contract Type Permanent

Job Schedule Full time

Salary From £25,702

Posting Date 28/01/2026

Apply Before 18/02/2026

Shifts 38.75 hrs p/w; Mon 09:00‑17:15; Tue 09:00‑17:15; Thu 12:45‑21:00; Fri 09:00‑17:15; Sat 11:45‑20:00

Overview

You will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast‑paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching and motivating a team will be crucial to your success. We will invest in your personal development from day one. Flexible working options are available.

Responsibilities

• Support the store management team across all product areas, back of house and run the store when needed.
• Manage a team to deliver amazing service and accurate stock processes in an environment that is commercial, operationally efficient, safe and where targets are met.
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs.

About You

• You are passionate about our customers, people and products, inspiring others and creating a great working atmosphere.
• You have exceptional commercial understanding and know how to create a fantastic shopping experience.
• You are a team player who thrives in a results‑driven, fast‑paced and challenging environment and can adapt quickly to change.
• You are a great communicator approachable under pressure and realistic with expectations.
• You can problem‑solve, make sound business decisions, challenge processes and generate innovative ideas to move the business forward.
• You are confident when dealing with people issues.
• You are an effective multi‑tasker who can plan, organise and prioritise workload.

Right to Work

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is generally not considered for sponsorship under the Skilled Worker route; candidates should consider their own right to work options without Next sponsorship.

What’s Next

Press the apply button to start your application. Once you have applied, we will review your skills and experience. If we match, we will contact you for a telephone or video interview to learn more about your background and suitability. The next stage will be an in‑store assessment. Please note that you must not have applied unsuccessfully for a similar role in the last six months.

Benefits

• Fantastic rewards for achieving outstanding results.
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
• 10% off most partner brands and up to 15% off Branded Beauty.
• Sharesave scheme.
• 60% off (optional) working wardrobe allowance (minimum 6‑week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform.
• Discounts at Staff Shops.
• Digital GP and other free health and wellbeing services.
• Life assurance.
• Discounted health plan for you and your family.
• Financial wellbeing tools (save, track and enhance).
• Apprenticeship opportunities (England stores only).
• Direct to Work discounts, free same‑day collection.
• Support Networks for empowerment and celebration.
• Wellhub discounted flexible gym memberships (apps, PT sessions, etc.).

Conditions apply to all benefits. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact us by email [e-mail] (include "Workplace Adjustments" in the subject line) or call 0116 479 2223 (line opening times: Monday‑Thursday 9 am‑5 pm; Friday 9 am‑4 45 pm; Saturday 9 am‑5 pm; Sunday 9 am‑4 pm).

Application Process

• What's Next? Submit your application online; we’ll review your experience and strengths.
• Inform We’ll contact you for an initial phone or video conversation.
• Analyse If invited to interview, you may present work, portfolio and discuss experience; you’ll also ask questions.
• Offer If it’s the right match, you’ll receive a job offer and next steps.

Team Overview

Retail is where customers meet NEXT. Step into any store and you’ll find energy, variety and opportunity. It’s fast‑paced, full of growth and all about our brilliant collaborative team. From outlets to full‑range stores, there’s space to make your mark.

About NEXT

Next is a FTSE‑100 retail company with over 35,000 employees across the UK and Ireland. We are the UK’s 2nd largest fashion retailer and market leader in kidswear. With over 500 stores and an expansive online presence, we are highly global, serving more than 70 countries.

Our Vision

Challenges. Opportunities. The future. Let’s take it on at NEXT.