Sales Manager - Call Centre

I2I Recruitment; Gloucester; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Supportive team environment

Career progression

Collaborative across departments

Job summary

I2I Recruitment in Gloucester is seeking a Sales Manager to lead a B2B sales team and drive profitable growth. You will coach, motivate and develop the team to achieve targets, while monitoring KPIs and managing the sales pipeline using CRM and Excel.

The role emphasizes data-driven decision making, strategic planning and collaboration with cross-functional teams to improve processes and drive revenue growth.

Qualifications

• Two years+ of sales management experience in a B2B environment.
• Proven track record of meeting and exceeding sales targets.
• Strong commercial acumen with focus on profitable growth.
• Excellent people management and coaching skills.
• Good IT literacy, especially Excel and CRM systems.
• Strong analytical and data-driven decision-making abilities.
• Effective written and verbal communication skills.

Responsibilities

• Lead, motivate and develop the sales team to meet targets.
• Monitor and manage KPIs, focusing on sales and activity metrics.
• Analyse sales data and management information to identify trends and opportunities.
• Support new business development and account growth.
• Maintain effective CRM practices and pipeline management.
• Provide coaching, mentoring and performance feedback to team members.
• Identify and implement process improvements to enhance productivity.
• Assist in sales forecasting, budgeting and commercial decision-making.

Skills

Leadership

People management

B2B sales

Analytical skills

Communication

Strategic thinking

Tools

CRM systems

Microsoft Excel

Job description

WHAT'S IN IT FOR YOU?

• Leadership opportunity within an established sales team
• Chance to develop and implement innovative strategies
• Supportive environment focused on continuous improvement
• Opportunity to influence business growth and profitability
• Work with a committed management team

MUST HAVE'S

• At least two years' sales management experience in B2B environment
• Proven track record of achieving and exceeding sales targets
• Strong commercial acumen with focus on profitable growth
• Excellent people management skills
• Good IT literacy, especially in Microsoft Excel and CRM systems
• Strong analytical skills and data-driven decision-making ability
• Effective communicator with strong written and verbal skills

NICE TO HAVE'S

• Experience in managing sales KPIs and reporting
• Knowledge of financial principles, including P&L and balance sheet interpretation
• Familiarity with strategic process improvement techniques
• Previous experience in the same or similar industry
• Ability to work collaboratively across teams

SO, WHAT WILL YOU BE DOING?

• Lead, motivate and develop the sales team to meet targets
• Monitor and manage KPIs, focusing on sales and activity metrics
• Analyse sales data and management information to identify trends and opportunities
• Support new business development and account growth
• Maintain effective CRM practices and pipeline management
• Provide coaching, mentoring and performance feedback to team members
• Identify and implement process improvements to enhance productivity
• Assist in sales forecasting, budgeting and commercial decision-making

HELPFUL EXTRAS

• Supportive team environment
• Potential for career progression
• Opportunities to contribute ideas and influence changeCollaborative working across departments