Sales Manager

NRG.; Manchester; On-site; GBP 45,000 - 85,000; Full time

Benefits offered by this job

Uncapped commission

Pension scheme

Life assurance

Employee Assistance Programme

Discounted perks

Company events

Job summary

NRG. in Manchester is seeking a Senior Sales Manager to lead a team of Sales Team Managers in a fast-paced contact centre environment. You’ll drive performance, coach for development and shape a high-energy sales culture focused on exceptional customer outcomes.

You will collaborate with senior leadership to push for continuous improvement, exceed targets and inspire teams. This role offers a clear path to impact and a strong culture of performance and growth.

Qualifications

• Experience leading Sales Team Managers in a high-volume, telephone-based sales environment.
• Proven track record of delivering against ambitious targets.
• Hands-on leadership with ability to inspire, motivate and develop others.
• Customer-first mindset with strong commercial awareness.

Responsibilities

• Lead, motivate and develop a team of Sales Team Managers and their sales teams.
• Drive performance against key sales and operational KPIs.
• Deliver effective coaching and development to maximise individual and team potential.
• Identify skills gaps and implement training initiatives to improve performance.
• Create a positive, engaging and high-energy sales culture.
• Use sales methodologies and performance data to drive continuous improvement.
• Ensure customers remain at the centre of every decision and interaction.
• Collaborate with senior leadership colleagues to share best practice and achieve business objectives.
• Recognise and celebrate success while maintaining high standards of accountability.

Skills

Sales leadership

Coaching

People development

Stakeholder management

Communication

Commercial awareness

Job description

Are you an experienced Sales Leader who thrives in a fast-paced, high-performance environment?

We are supporting a highly successful Manchester-based business in the search for a Senior Sales Manager to lead a team of Sales Team Managers and drive exceptional commercial performance. This is a fantastic opportunity for a passionate sales leader who combines strong people development skills with a relentless focus on results and customer experience.

The Opportunity

As Senior Sales Manager, you will be responsible for leading and developing Sales Team Managers and their teams within a busy contact centre sales operation.

You will create a high-performance culture where coaching, accountability and customer outcomes sit at the heart of everything you do.

Working alongside the wider senior leadership team, driving sales performance, improving processes and inspiring your teams to consistently exceed targets while delivering an outstanding customer experience.

Key Responsibilities

• Lead, motivate and develop a team of Sales Team Managers and their sales teams.
• Drive performance against key sales and operational KPIs.
• Deliver effective coaching and development to maximise individual and team potential.
• Identify skills gaps and implement training initiatives to improve performance.
• Create a positive, engaging and high-energy sales culture.
• Use sales methodologies and performance data to drive continuous improvement.
• Ensure customers remain at the centre of every decision and interaction.
• Collaborate with senior leadership colleagues to share best practice and achieve business objectives.
• Recognise and celebrate success while maintaining high standards of accountability.

About You

• Significant experience leading Sales Team Managers within a high-volume, telephone-based sales environment.
• A proven track record of driving sales performance and delivering against ambitious targets.
• Strong coaching and people development capabilities.
• A hands-on leadership style with the ability to inspire, motivate and influence others.
• A customer-first mindset combined with strong commercial awareness.
• Excellent communication and stakeholder management skills.
• Resilience, ambition and a genuine passion for developing high-performing teams.

What's on Offer?

• £45,000 basic salary. On Target Earnings (OTE) of £85,000+
• Uncapped monthly commission structure.
• Company-wide events and social activities.
• Income protection, life assurance and pension scheme.
• Employee recognition and reward programmes.
• Employee Assistance Programme, including access to independent financial advice.
• Discounted perks covering travel, parking, cinema and more.
• The opportunity to join a thriving business with a strong culture and ambitious growth plans.

If you're an experienced sales leader looking for your next challenge in Manchester and want to join an organisation where performance, development and customer experience are equally valued, we'd love to hear from you.