Sales Manager - Asia Pacific

Corinthia London; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Highly competitive salary

29 paid holidays per annum (inc. bank)

Complimentary dry cleaning of uniform

Complimentary meals on duty

Season ticket loan

Employee health and wellbeing

Job summary

Corinthia London is seeking a Sales Manager for the Asia Pacific region to develop relationships with clients from Asia Pacific and maximise revenue in line with the hotel’s sales strategy. You will conduct sales calls, attend events, site inspections, fam trips and client entertaining both in and outside the hotel.

The role requires deep understanding of Asia Pacific markets, especially China, and excellent English.

Qualifications

• Experience in luxury hotel sales, preferably in UK luxury London market.
• Established relationships with Asia Pacific bookers and ability to bring in new business.
• Strong communication and interpersonal skills.
• Willingness to travel extensively for sales trips and events.
• Fluent written/spoken English; Mandarin would be advantageous.

Responsibilities

• Develop and execute sales plans for Asia Pacific clientele.
• Attend sales calls, trips, trade shows, and site inspections.
• Build and maintain relationships with key Asia Pacific accounts and corporate partners.
• Collaborate with regional representatives to grow market share and revenue.
• Respond promptly to client inquiries and coordinate with internal teams.

Skills

Luxury hotel sales

Asia Pacific market knowledge

Key account management

Excellent English communication

Interpersonal skills

Travel readiness

High-profile guest service

Professional grooming

Mandarin language beneficial

Job description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Sales Manager, Asia Pacific is responsible for relationships and commercial development from clients/guests from the Asia Pacific region. Proactive sales and reactive sales are required for all clients from this market/region including establishing and growing relationships with in-house guests.

The Sales Manager, Asia Pacific must maximise yield in alignment with the strategic goals of the sales department and the objectives of Corinthia Hotel London with the assistance of the Revenue Manager and Assistant Director of Sales.

Key activities include but are not limited to sales calls, sales trips, trade shows, networking events, site inspections, fam trips, client entertaining both in and outside of the hotel. Appropriate social media usage and use of WeChat, What’s app.

The Sales Manager, Asia Pacific must have a knowledge and understanding of the culture and business practices of the Asia Pacific region, most importantly China in order to be able to work in the most impactful way and grow trust and longstanding relationships.

This role liaises closely with the Assistant Director of Sales and works together to create the strategy and action plan to grow and develop this market, working closely with Corinthia’s representative in the region (currently Heavens Portfolio) in order to maximise proactive sales activities and conversion of enquiries and work collaboratively as required to achieve the budgeted revenue from this segment.

ABOUT YOU

• Proven experience in Luxury Hotel Segment preferably in the UK with a strong commercial and cultural understanding of Asian business for the Luxury London hotel market
• Developed existing relationships with key bookers from the Asia Pacific region and ability to bring new business to Corinthia from existing network.
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Excellent level of written and spoken English
• Empathy and care for your guests and colleagues
• Ability to work under pressure and respond in an appropriate time to client requests.
• Resilience to work in a fast-paced environment
• Pride and attention to detail in your work
• Takes pride in own professional grooming
• Professional and engaging personality
• Confidence & professionalism when interacting with high profile guests
• Ability to travel extensively in the Asia Pacific region and/or. Globally as required for Sales trips and trade shows.
• Understanding that flexibility is required to work this market and that working hours should be adjusted to meet the business and commercial needs of this market.
• Mandarin speaker would be a benefit

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.