In Room Dining Supervisor

Corinthia London; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Highly competitive salary

29 paid holidays per annum (inc. bank)

Complimentary dry cleaning of uniform

Complimentary meals on duty

Season ticket loan

Wellbeing programmes and discounts

Job summary

Corinthia London seeks an In Room Dining Supervisor to oversee the execution of service to the highest standards within In Room Dining guidelines. You will ensure guests experience a seamless and luxurious visit, working under managers to support efficient operations and teamwork.

The role requires luxury hospitality experience, strong communication, and leadership skills, with at least 3 years in a 5-star property. Knowledge of MICROS and tobacco/spirits regulations is advantageous.

Qualifications

• Luxury hospitality experience required.
• Food & Beverage experience required.
• Strong communication and interpersonal skills.
• Pride and attention to detail in your work.
• Leadership skills and ability to lead a team.
• Good written and spoken English.
• Familiar with MICROS system.

Responsibilities

• Execute and supervise In Room Dining service to Corinthia standards.
• Ensure guests enjoy their visit with efficient In Room Dining operation.
• Assist managers with tasks to ensure smooth department operation.
• Maintain high service quality and strong teamwork.
• Comply with health, safety and regulatory guidelines.

Skills

Luxury hospitality

Food & Beverage experience

Strong communication

Leadership skills

Customer service

English proficiency

MICROS system knowledge

Health & safety knowledge

Attention to detail

Flexibility hours

Tools

MICROS system

Job description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The In Room Dining Supervisor is responsible for the execution and supervision of service to the required Company standards within the In Room Dining guidelines.
You will be responsible for ensuring that our guests enjoy their visit to Corinthia London by being actively involved in an efficient and effective In Room Dining operation. To do that you will be carrying out any reasonable task requested by the managers in order to assist with the smooth operation of the department and to ensure good teamwork.

ABOUT YOU

• Luxury hospitality experience
• Food & Beverage experience required
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• Knowledge and understanding of the local regulations concerning the sale of tobacco, wines and spirits.
• Thorough knowledge of how MICROS system works.
• Minimum 3 years of experience in a 5-star luxury property
• Good food knowledge
• Health & safety knowledge
• COSHH knowledge
• Leadership Skills

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.