Sales Floor Manager

Duval Associates Ltd - Permanent Recruitment Specialists; Manchester; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

On-site gym

33 days holiday

Manchester city centre office

Job summary

Duval Associates Ltd - Permanent Recruitment Specialists in Manchester seeks a seasoned Senior Telesales Manager to lead a fast-paced, high-volume outbound sales floor, coaching a team of SDRs/lead generators and turning activity into measurable results.

You will own KPI management, run campaigns end-to-end, and use Salesforce to analyze patterns and drive performance; a strong background in B2B or B2C sales is required, with 100–150 calls per day.

Qualifications

• Experience in high-volume outbound sales (100–150 calls per day).
• Experience managing a sales team of 6–20 in a fast-paced B2C or B2B environment.
• Data-driven with a head for numbers and patterns in CRM data (Salesforce).

Responsibilities

• Lead from the front, setting daily floor energy and motivation.
• Own discipline: KPIs, call activity, standards, accountability across the team.
• Coach to win: live coaching, 1:1s, performance improvement.
• Drive performance: manage team figures, celebrate wins, address gaps.
• Analyze Salesforce data to spot patterns and act quickly.
• Run campaigns end-to-end from planning to reporting.
• Report to Head of Sales and collaborate with the management team.

Skills

Outbound sales

Team management

Coaching

KPI driven

Sales floor leadership

Sales analytics

Tools

Salesforce

Job description

Senior Telesales Manager - Outbound lead gen - fast paced, high volume, high quality, tough, dynamic, KPI driven, Telesales & Lead Generation

Data managed through Salesforce

B2c or B2b sales management background in a high volume fast paced team!

We are looking for a seasoned, resilient, outbound sales manager. Used to managing through motivation, setting a high bar, coaching, KPI matric management and running campaigns top to bottom!

Love the buzz of a packed sales floor? Live for the numbers? Know exactly what 150 dials a day looks, sounds and feels like – and how to get a whole team hitting it, every single day?

Then this is your floor.

Our client is a UK market leader in software solutions for SMEs. They move fast, they think big, and they’re looking for a Sales Floor Manager to take charge of the engine room of the business – the BSC team.

This is a very fast-paced, high-volume, high-intensity, KPI-driven B2B sales environment. You’ll lead the BSCs (SDRs / lead generators) and own the floor: the energy, the discipline, the figures and the results. Reporting to the Head of Sales and working hand in hand with the wider management team, you’ll be the one who turns activity into results.

What you’ll be doing:

• Leading from the front – setting the tone on the floor every day and keeping the energy and motivation high
• Owning the discipline – KPIs, call activity, standards and accountability across the BSC team
• Coaching to win – call listening, live coaching, one-to-ones and sales coaching that lifts every individual
• Driving performance – managing the figures and performance of every BSC, celebrating the wins and tackling the gaps
• Getting into the matrix – diving deep into the figures in Salesforce CRM, spotting the patterns and acting on them fast
• Running campaigns end to end – from planning and launch through to delivery, results and reporting
• Working with the leadership team – reporting to the Head of Sales and collaborating with the wider management team.

What you’ll bring:

• A brilliant sales background
• Strong experience in high-volume outbound – 100 to 150 calls per day
• Experience managing a sales team of 6–20 in a high-volume B2C or B2B team environment
• A head for numbers – you love the figures, the patterns and what they tell you
• Discipline and organisation – you run a tight ship and lead by example
• Smart, well-presented and professional, with real presence on a sales floor
• The ability to motivate, coach and hold people to account – and get the very best out of them.

The package, including a LOOOOONG list of benefits and on site gym!

• £42,000 basic salary £65,000 realistic Year 1 OTE
• 33 days holiday
• Manchester city centre office

Ready to own the floor?

If you’ve got the drive, thick skin, the discipline and the sales pedigree to lead a high-performing, high-volume team, we want to hear from you.