Sales Enablement Lead

Johnson Controls, Inc.; Manchester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Comprehensive benefits

Career development

Training and development support

Inclusive environment

Pension scheme

Job summary

Johnson Controls, Inc. in the United Kingdom seeks a Sales Enablement Lead to drive operational excellence, boost sales effectiveness, and enable business growth across the commercial function.

You will partner with sales, marketing, product management and support to deliver initiatives and accurate forecasting. The role emphasises coordinating launches, managing design changes, resolving issues, supporting warranties, building dashboards, and strengthening customer relationships to optimise

Qualifications

• University degree or equivalent combination of education and experience.
• Minimum of 3 years' experience in sales operations, sales enablement, or related role.
• Strong analytical skills with forecasting, reporting and performance analysis.
• Excellent communication and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer focus and problem-solving capabilities.
• Experience collaborating with cross-functional teams and influencing stakeholders.
• Proficiency with CRM systems and Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Lead sales enablement activities to support commercial growth.
• Produce and analyse forecasts, reports, and performance metrics.
• Coordinate and support new product launches with key stakeholders.
• Manage design changes affecting customers and sales teams.
• Act as a point of contact for customer issues and ensure satisfaction.
• Support warranty-related activities with internal teams.
• Develop dashboards and business reviews for leadership and meetings.
• Enhance CRM processes and pipeline management.
• Identify opportunities for process improvement and implement best practices.
• Partner with cross-functional teams to execute strategic initiatives.

Skills

Analytical thinking

Forecasting & reporting

Communication & presentation

Cross-functional collaboration

Customer focus

Education

University degree or equivalent

Tools

CRM systems

Excel

PowerPoint

MS Office

Job description

Sales Enablement Lead

What You Will Do

As a Sales Enablement Lead, you will play a critical role in supporting the commercial organisation by driving operational excellence, improving sales effectiveness, and enabling business growth. You will work closely with sales teams, marketing, product management, and customer support functions to ensure the successful execution of commercial initiatives. The role is responsible for providing accurate sales forecasting and reporting, coordinating product launches and design changes, resolving customer issues, supporting warranty processes, and strengthening customer relationships. Through data-driven insights and process improvements, you will help optimise sales performance and enhance the overall customer experience.

What We Offer

• Competitive salary and annual bonus opportunity
• Comprehensive benefits package
• Career development and progression opportunities within a global organisation
• Training and professional development support
• Collaborative and inclusive working environment
• Employee assistance and wellbeing programmes
• Pension scheme

How You Will Do It

• Lead sales enablement activities that support the achievement of commercial growth objectives.
• Produce and analyse sales forecasts, reports, and performance metrics to inform business decisions.
• Coordinate and support new product launches, ensuring alignment across key stakeholders.
• Manage communication and execution of product design changes impacting customers and sales teams.
• Act as a point of contact for customer issues, driving timely resolution and ensuring customer satisfaction.
• Support warranty-related activities and collaborate with internal teams to resolve technical and commercial concerns.
• Develop presentations, dashboards, and business reviews for leadership and customer meetings.
• Enhance customer relationship management processes and promote effective pipeline management.
• Identify opportunities for process improvement and implement best practices across commercial operations.
• Partner with cross-functional teams to ensure smooth execution of strategic initiatives and operational priorities.

What We Are Looking For

Required:

• University degree or equivalent combination of education and relevant experience.
• Minimum of 3 years' experience in a sales operations, sales enablement, commercial support, or related business role.
• Strong analytical skills with experience in forecasting, reporting, and performance analysis.
• Excellent communication and presentation skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong customer focus and problem-solving capabilities.
• Experience collaborating with cross-functional teams and influencing stakeholders.
• Proficiency with CRM systems and Microsoft Office applications, particularly Excel and PowerPoint.

Preferred:

• Experience supporting product launches or commercial transformation initiatives.
• Knowledge of customer relationship management best practices.
• Experience working within a global or matrix organisation.
• Familiarity with sales performance tools, dashboards, and reporting platforms.
• Continuous improvement or project management experience.

About Us

At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team creates intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together. We are passionate about making a positive impact on people, places, and the planet.

As part of our commercial organisation, you will help drive customer success and business growth by enabling our sales teams with the tools, insights, and support they need to deliver outstanding results.

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