Sales Development Representative

CLEO Systems; Ashford; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading healthcare software company in Ashford, Kent, seeks a dynamic Sales Development candidate. This role involves managing the CRM system, generating B2B leads, and working closely with the sales and marketing teams. Candidates should have excellent phone etiquette and a proactive, results-driven attitude. This position offers a competitive salary of up to £28,000 per annum along with a hybrid work model and additional benefits including health support and career development opportunities.

Benefits

Competitive salary

Hybrid work model

Health support from Benenden

Access to pension scheme

Learning and development opportunities

Paid volunteering day

Qualifications

• Proven experience in CRM management and lead generation.
• Ability to develop calling schedules and manage follow-ups.
• Collaborative mindset for working with sales and marketing teams.

Responsibilities

• Manage CRM system and generate B2B leads.
• Develop warm calling strategies and nurture prospects.
• Support sales and marketing teams in various tasks.

Skills

Excellent telephone etiquette

Confident talking to new contacts

Previous CRM experience (Ideally Hubspot)

Target and results driven

Enthusiastic with a positive approach

Calm and professional under pressure

Excellent brand ambassador

Comfortable working independently and in a team

Eager to learn about products and sectors

Tools

Hubspot

Job description

The Role

By providing highly capable, innovative and integrated software solutions we are transforming urgent, emergency and outpatient healthcare services – every role at CLEO Systems is made to be brave.

We are looking for an individual to help us to create and build our sales development function within a busy and growing healthcare software business.

The successful candidate will have responsibility for managing our CRM system and generating business to business leads from within the Healthcare sector. This will include warm calling, developing a calling schedule and booking call backs. You will be responsible for nurturing all prospects and converting to a live opportunity for the sales team to progress. The role requires a close working relationship to be developed with the sales and marketing team to ensure smooth handover and acceptance of leads.

This role is consultative, with soft sales involved — so there’s no commission structure. It’s all about making an impact and helping people in the healthcare sector.

You could be the ideal person if this role if you can demonstrate that you :

• Have excellent telephone etiquette
• Confident talking to new contacts
• Have previous CRM (Ideally Hubspot) experience
• Target and results driven
• Enthusiastic with a positive approach
• Calm and professional under pressure
• An excellent brand ambassador
• Comfortable to work independently and as part of a team
• Eager to learn and absorb information about our products and the sectors they are used in

Other duties may be required to be conducted to support the sales and marketing teams such as attendance at demos or conferences and events.

Who are we?

CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient focused primary care services. We are committed to delivering ‘Clinical Excellence Online’ (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

What’s in It for You?

We value our team and believe in offering support, growth, and opportunity :

• Competitive Salary : Up to £28,000 per annum
• Location : Hybrid – Remote & occasional travel to our office in Ashford, Kent
• Benefits : Access to the Nest Company Pension Scheme, free 24 / 7 independent counselling service, and a reward and discount platform.
• Benenden Health : company paid health support from private GP appointments to secondary care treatment.
• Learning and Development : Opportunities to advance your career through training and development.
• Community Engagement : We support volunteering and provide one paid day annually for community or charitable activities.

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

Closing date

5th December 2025

This advert may close sooner if sufficient applications are received

At CLEO Systems we celebrate brave ideas and brave people.

www.cleosystems.com

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on [e-mail]