Client Success & Sales Coordinator

Travis Perkins plc; Cardiff; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Bonus up to £1,500 per year

22 days holiday + bank holidays

Pension

Life assurance

TP Group employee discounts

Health, wellbeing and family-friendly"

Job summary

BSS Industrial offers a 12-month apprenticeship in customer sales, helping you support the external Account Manager and use CRM/Sales Hub to generate leads while handling enquiries from first contact to invoice.

You'll receive full training, a competitive salary with a bonus up to £1,500 per year, 22 days holiday plus bank holidays, pension, life assurance, and flexible working options to support your development.

Qualifications

• Confident communicator with a customer-focused mindset.
• Desire to succeed in sales and meet targets.
• Experience in phone-based or customer service roles is helpful.
• Well organised, proactive and able to prioritise.
• Comfortable working independently and in a team.
• IT literate with good numerical skills.

Responsibilities

• Understand customer needs and support the external Account Manager.
• Use CRM and Sales Hub systems to generate leads and opportunities.
• Handle customer enquiries from first contact to invoice.
• Recommend products and alternatives to maximise sales.
• Meet personal sales targets while managing margins.
• Build strong relationships with customers and suppliers.
• Provide a central point of contact for customer queries.
• Maintain accurate sales and credit documentation.
• Support stock takes when required.
• Follow company procedures and maintain safety.

Skills

Customer service

Sales awareness

Organised

IT literate

Team player

Numerical skills

Tools

CRM systems

Sales Hub

Job description

BSS Industrial offers a 12-month apprenticeship in customer sales, helping you support the external Account Manager and use CRM/Sales Hub to generate leads while handling enquiries from first contact to invoice.

You'll receive full training, a competitive salary with a bonus up to £1,500 per year, 22 days holiday plus bank holidays, pension, life assurance, and flexible working options to support your development.