Sales Coordinator

Travis Perkins plc; Cardiff; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Bonus up to £1,500 per year

22 days holiday + bank holidays

Pension

Life assurance

TP Group employee discounts

Health, wellbeing and family-friendly"

Job summary

BSS Industrial offers a 12-month apprenticeship in customer sales, helping you support the external Account Manager and use CRM/Sales Hub to generate leads while handling enquiries from first contact to invoice.

You'll receive full training, a competitive salary with a bonus up to £1,500 per year, 22 days holiday plus bank holidays, pension, life assurance, and flexible working options to support your development.

Qualifications

• Confident communicator with a customer-focused mindset.
• Desire to succeed in sales and meet targets.
• Experience in phone-based or customer service roles is helpful.
• Well organised, proactive and able to prioritise.
• Comfortable working independently and in a team.
• IT literate with good numerical skills.

Responsibilities

• Understand customer needs and support the external Account Manager.
• Use CRM and Sales Hub systems to generate leads and opportunities.
• Handle customer enquiries from first contact to invoice.
• Recommend products and alternatives to maximise sales.
• Meet personal sales targets while managing margins.
• Build strong relationships with customers and suppliers.
• Provide a central point of contact for customer queries.
• Maintain accurate sales and credit documentation.
• Support stock takes when required.
• Follow company procedures and maintain safety.

Skills

Customer service

Sales awareness

Organised

IT literate

Team player

Numerical skills

Tools

CRM systems

Sales Hub

Job description

BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.

What you’ll do

• Understand customer needs and support the external Account Manager
• Use CRM and Sales Hub systems to generate leads and sales opportunities
• Manage customer enquiries from first contact to invoice
• Recommend products and alternatives to maximise sales
• Achieve personal sales targets while managing margins
• Build strong relationships with customers and suppliers
• Provide a central point of contact for customer queries
• Maintain accurate sales and credit documentation
• Support stock takes when required
• Always work safely and follow company procedures

What we’re looking for

• Confident communicator with a customer-focused mindset
• Strong sales awareness and desire to succeed
• Experience in a phone-based or customer service role is helpful
• Organised, proactive and able to prioritise
• Comfortable working independently and in a team
• IT literate with good numerical skills
• Product knowledge is desirable but not essential

No experience? No problem.

We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.

What you’ll get

• Competitive salary plus bonus (bonus is up to £1,500 per year)
• Monday - Friday working hours (no weekends or late evenings)
• 22 days holiday + bank holidays
• Full training and development opportunities
• Pension, life assurance and share schemes
• TP Group employee discounts
• Health, wellbeing and family-friendly benefits
• Flexible working options are available and encouraged.You be you, it makes us, us.
• Clear career progression

Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.