Sales Coordinator

Wild Recruitment; Fareham; On-site; GBP 30,000 - 32,000; Full time

Job summary

Wild Recruitment Ltd in Fareham is seeking a Sales Coordinator to join a busy team. You will manage customer enquiries, prepare quotations and ensure clients receive a professional sales experience throughout the process.

The role requires strong organisation, customer focus and commercial awareness to re-engage lapsed clients when appropriate. The successful candidate will be proactive, confident in communicating with customers at all levels and adept at building lasting relationships while

Qualifications

• Experience in sales support, sales coordination or internal sales roles.
• Proactive communicator with professional telephone manner.
• Ability to identify opportunities and re-engage lapsed clients.
• Excellent organisational and administrative ability.

Responsibilities

• Handle incoming customer enquiries via phone, email, and online channels.
• Prepare and issue accurate quotations promptly.
• Follow up quotations to maximise conversion opportunities.
• Build and maintain relationships with new and existing customers.
• Proactively contact lapsed clients to generate sales opportunities.
• Maintain customer records in the CRM system.
• Coordinate with internal teams to meet customer requirements.
• Provide administrative support to the sales function.
• Manage enquiries from initial contact to order placement.
• Support business development and customer retention activities.

Skills

Customer service

Communication

Quotations

CRM systems

Microsoft Office

Organisation

Tools

CRM systems

Microsoft Office

Job description

Sales Coordinator

Fareham | £30 - 32K

We are recruiting for a Sales Coordinator to join a busy and growing team. This role will be responsible for managing incoming customer enquiries, preparing quotations, and ensuring clients receive a professional and efficient service throughout the sales process.

The successful candidate will be highly organised, customer-focused and commercially aware, with the confidence to identify opportunities and proactively re-engage lapsed clients when appropriate.

Key Responsibilities

• Manage incoming customer enquiries via phone, email and online channels.
• Prepare and issue accurate quotations in a timely manner.
• Follow up quotations to maximise conversion opportunities.
• Build and maintain strong relationships with new and existing customers.
• Proactively contact lapsed clients to re-establish relationships and generate sales opportunities.
• Update and maintain customer records within the CRM system.
• Liaise with internal teams to ensure customer requirements are met.
• Provide administrative support to the sales function.
• Monitor and manage sales enquiries from initial contact through to order placement.
• Support business development and customer retention activities.

Person Specification

Essential:

• Previous experience in a sales support, sales coordination, customer service or internal sales role.
• Confident communicator with a professional telephone manner.
• Comfortable making outbound calls to existing and lapsed customers.
• Strong customer service and relationship-building skills.
• Excellent organisational and administrative ability.
• Good attention to detail and accuracy when preparing quotations.
• Competent with Microsoft Office and CRM systems.

Desirable:

• Experience producing quotations or estimates.
• Experience working in a fast-paced commercial environment.
• Previous account management or customer retention experience.

Key Attributes

• Positive and proactive approach.
• Commercially minded with a natural ability to identify opportunities.
• Confident speaking with customers at all levels.
• Well organised and able to prioritise workload effectively.
• Team player with a willingness to support wider business objectives.

This role would suit someone who enjoys building customer relationships, managing enquiries and quotations, and taking a hands-on approach to converting opportunities into sales