Sales Coordinator

Vergo Pest Management Ltd; Gloucester; On-site; GBP 21,000 - 32,000; Full time

Job summary

Vergo Pest Management Ltd in Gloucester is seeking a detail-focused Sales Coordinator to support processing and progression of sales and contracts across the business. This office-based, task-driven role adapts to workload, ensuring accuracy, SLAs, and excellent customer service.

You will handle sales opportunities, quotations, and customer set-up, while maintaining records across SAFE, PandaDocs, Storm and related systems, collaborating with the Sales and Business Services teams to ensure

Qualifications

• Experience in a sales support, contract processing or customer administration environment (Essential)
• Excellent communication and interpersonal skills required
• Competence using CRM or sales platforms

Responsibilities

• Support the identification, processing and progression of sales opportunities where required, including inbound enquiries and technician-referred leads
• Prepare and issue quotations in line with agreed pricing structures and SLAs
• Follow up opportunities as allocated to support conversion and timely closure
• Process completed sales and contracts accurately and efficiently
• Convert approved sales into new customers within SAFE, ensuring all data is captured correctly
• Process sales logged in PASS and associated systems in line with defined procedures
• Maintain accurate records across SAFE, PandaDocs, Storm and related systems
• Operate within a task-driven environment with work allocated based on team capacity and priority
• Support colleagues by taking ownership of shared tasks to maintain workflow continuity and SLA adherence
• Provide clear and professional communication to internal and external stakeholders
• Ensure all work is completed accurately and in line with company standards
• Adhere to GDPR, data protection, pricing policies and internal compliance requirements
• Undertake additional tasks to support the wider Sales and Business Services teams

Skills

Excellent communication

Interpersonal skills

Organisational abilities

CRM familiarity

Ability to work under pressure

Self-motivated

Target-driven

Tools

CRM systems

Sales platforms

Job description

Location: Gloucester Office (office-based)

The Sales Coordinator supports the effective processing and progression of sales and contractual activity across the business. The role supports sales opportunity activity, contract processing and customer set-up, with the balance of duties varying depending on business need and individual capacity.

This is a task-driven role, with work allocated dynamically across the team to ensure efficiency, accuracy and service level compliance.

The Role Exists To

• Support the identification, processing and progression of sales activity


• Ensure accurate and timely contract processing and customer set-up


• Maintain high standards of accuracy, compliance and customer service


• Support efficient team workflows and SLA adherence

Key Responsibilities

Sales & Opportunity Support

• Support the identification and progression of sales opportunities where required, including inbound enquiries and technician-referred leads


• Prepare and issue quotations in line with agreed pricing structures and SLAs


• Follow up opportunities as allocated to support conversion and timely closure

Contract & Sales Processing

• Process completed sales and contracts accurately and efficiently


• Convert approved sales into new customers within SAFE, ensuring all required data is captured correctly


• Process sales logged in PASS and associated systems in line with defined procedures


• Maintain accurate records across SAFE, PandaDocs, Storm and related systems

Task-Base Team Working

• Operate within a task-driven environment with work allocated based on team capacity and operational priority


• Flex between sales support, contract processing and administrative tasks as required


• Support colleagues by taking ownership of shared tasks to maintain workflow continuity and SLA adherence

Customer Service & Quality

• Provide clear and professional communication to internal and external stakeholders


• Ensure all work is completed accurately and in line with company standards


• Adhere to GDPR, data protection, pricing policies and internal compliance requirements

Departmental Support

• Undertake additional tasks as required to support the wider Sales and Business Services teams

About You

• Experience in a sales support, contract processing or customer administration environment (Essential)


• Excellent communication and interpersonal skills


• Strong organisational and administrative abilities


• Competence using CRM or sales platforms


• Ability to work under pressure while maintaining accuracy


• Self-motivated and target-driven