Sales Coordinator

Adecco; Basingstoke; On-site; GBP 21,000 - 29,000; Full time

Job summary

Adecco is seeking a proactive Sales Coordinator to join a busy commercial team near Tadley, Hampshire. You will manage customer orders from receipt through to delivery, ensuring a smooth process and clear communication with customers.

Working closely with Area Sales Managers and internal departments, you’ll handle pricing, stock inquiries and after-sales support, delivering first-class service every day.

Qualifications

• Previous experience in customer service, sales support, order processing or administration.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to manage multiple priorities.
• Great attention to detail and accuracy.
• Good IT skills, including Microsoft Office, particularly Outlook and Excel.
• Experience using ERP or CRM systems.
• A proactive approach with excellent problem-solving abilities.
• A driving license and car due to the location.

Responsibilities

• Processing customer orders accurately and efficiently
• Coordinating orders from confirmation through to delivery
• Keeping customers informed of order progress and delivery updates
• Responding to pricing, stock and product enquiries
• Resolving delivery, invoice and after-sales queries
• Raising credit notes where appropriate
• Building strong relationships with customers and internal stakeholders
• Maintaining accurate records and ensuring administration is completed to a high standard
• Supporting the wider commercial team to deliver excellent customer service

Skills

Customer service

Sales support

Order processing

Administration

Communication skills

Organisational skills

Attention to detail

Problem solving

Teamwork

Tools

Outlook

Excel

ERP/CRM systems

Job description

Sales Coordinator

Outskirts of Tadley, Hampshire

Full Time | Permanent

Are you an organised, customer-focused professional who enjoys keeping everything running smoothly?

We're looking for a proactive Sales Coordinator to join a busy commercial team where you'll play a vital role in delivering an exceptional customer experience. If you thrive in a fast-paced environment, enjoy building relationships and take pride in providing first-class service, we'd love to hear from you.

The Role

As Sales Coordinator, you'll be responsible for managing customer orders from receipt through to delivery, ensuring every stage of the process runs efficiently and customers remain informed throughout.

Working closely with customers, Area Sales Managers and internal departments, you'll become a key point of contact for order enquiries, pricing, stock availability and after-sales support.

No two days are the same, making this an ideal opportunity for someone who enjoys variety, problem solving and delivering outstanding service.

What You'll Be Doing

• Processing customer orders accurately and efficiently
• Coordinating orders from confirmation through to delivery
• Keeping customers informed of order progress and delivery updates
• Responding to pricing, stock and product enquiries
• Resolving delivery, invoice and after-sales queries
• Raising credit notes where appropriate
• Building strong relationships with customers and internal stakeholders
• Maintaining accurate records and ensuring administration is completed to a high standard
• Supporting the wider commercial team to deliver excellent customer service

About You

You'll be someone who genuinely enjoys helping customers and takes pride in delivering a professional service.

We're looking for someone with:

• Previous experience in customer service, sales support, order processing or administration
• Excellent communication skills, both written and verbal
• Strong organisational skills with the ability to manage multiple priorities
• Great attention to detail and accuracy
• Good IT skills, including Microsoft Office, particularly Outlook and Excel
• Experience using ERP or CRM systems
• A proactive approach with excellent problem-solving abilities
• A driving license and car due to the location of the company

What We're Looking For

• Enjoys working as part of a collaborative team
• Is customer-focused and commercially aware
• Takes ownership of their workload
• Remains calm under pressure
• Can adapt to changing priorities
• Thinks ahead and looks for solutions before problems arise

What's On Offer

• Permanent, full-time opportunity
• Supportive and collaborative working environment
• Ongoing training and development
• The opportunity to join a well-established, growing business where your contribution is genuinely valued

Adecco Group UK & Ireland is an Equal Opportunities Employer.