Sales Coordinator

Context Recruitment Limited; Brighton; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Context Recruitment Limited in Brighton is seeking a highly organised Sales Coordinator to join a growing telecoms provider on a permanent basis.

You will support both direct and wholesale sales channels, manage CRM data, prepare quotations, and assist with contracts while delivering excellent customer service. The role is office-based initially with a transition to a hybrid pattern.

Qualifications

• Experience in a Sales Coordinator, Sales Support, Customer Service or similar role.
• Strong organisational and administrative skills.
• Experience working with CRM systems.
• Excellent communication skills and a professional telephone manner.
• A customer-focused approach with excellent attention to detail.
• The ability to manage multiple priorities in a busy environment.
• Experience within telecommunications, technology or a related sector would be advantageous, but is not essential.

Responsibilities

• Booking and coordinating meetings for the sales team.
• Maintaining and updating CRM systems, ensuring all customer data is accurate and up to date.
• Answering inbound sales enquiries and directing customers appropriately.
• Preparing and issuing basic quotations.
• Supporting customers with queries relating to products, pricing lists, contract terms and services.
• Providing administrative support across both wholesale and direct sales channels.
• Liaising with internal departments to ensure a seamless customer experience.
• Managing sales documentation and contract administration.
• Building and maintaining strong relationships with customers and stakeholders.

Skills

Organisational skills

Administrative skills

CRM experience

Communication skills

Customer-focused

Multitasking

Tools

CRM software

Job description

A growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.

This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.

As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative and operational support to the wider sales team.

Key Responsibilities

• Booking and coordinating meetings for the sales team
• Maintaining and updating CRM systems, ensuring all customer data is accurate and up to date
• Answering inbound sales enquiries and directing customers appropriately
• Preparing and issuing basic quotations
• Supporting customers with queries relating to products, pricing lists, contract terms and services
• Providing administrative support across both wholesale and direct sales channels
• Liaising with internal departments to ensure a seamless customer experience
• Managing sales documentation and contract administration
• Building and maintaining strong relationships with customers and stakeholders

About You

The successful candidate will have:

• Previous experience in a Sales Coordinator, Sales Support, Customer Service or similar role
• Strong organisational and administrative skills
• Experience working with CRM systems
• Excellent communication skills and a professional telephone manner
• A customer-focused approach with excellent attention to detail
• The ability to manage multiple priorities in a busy environment
• Experience within telecommunications, technology or a related sector would be advantageous, but is not essential

Paying between £28,000-£32,000, depending on experience.

Must be eligible to work in the UK.

Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home