Sales Coordinator

Streamline Search; England; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading design and manufacturer is seeking a Senior Sales Coordinator in the United Kingdom. The role involves handling customer enquiries, processing orders, and working closely with technical teams. Candidates should have 4 years of experience in a sales/customer-focused role in a technical environment and excellent communication skills. This position offers a salary of £30,000 - £33,000, holiday benefits, and an engaging work environment.

Benefits

20 days holiday + bank holidays + 3 days Christmas shut down

Company pension

On-site parking

Qualifications

• 4 years' experience in an internal sales/customer focused role within a technical, manufacturing environment.
• Ability to work independently and as part of a team.
• Excellent numeracy skills for accurate calculation of sales quotes.

Responsibilities

• Handle customer enquiries and identify sales opportunities.
• Follow up on old project quotes and process orders on Sage.
• Create and manage BOMs and part numbers.

Skills

Excellent verbal communication

Active listening skills

Time management skills

Patience

Numeracy skills

Job description

Sales Coordinator Required!

Our client is a leading design and manufacturer within their field.

On behalf of our client, we are looking to recruit a Senior Sales Coordinator to join their friendly team. This position is a front-line role to inbound customer enquiries, including technical project requests, providing essential customer service excellence.

Package:

• Salary £30,000 - £33,000 (DOE)
• 20 days holiday + bank holidays + 3 days Christmas shut down
• 8am - 5pm Monday to Friday
• Company pension
• On-site parking

Sales Coordinator - Responsibilities:

• Handle customer enquiries, understand their needs, and identify sales opportunities
• Answer questions, resolve issues, and provide information via calls and emails
• Explain product features and assist in building quotes with technical support
• Follow up on old project quotes
• Process orders on Sage and keep customers updated
• Track and respond to all enquiries promptly
• Update ACT CRM, including old quotes and order statuses
• Create and manage BOMs and part numbers
• Prepare product and project-based quotes, including system design
• Work with Technical team to provide solution designs
• Liaise with suppliers on pricing and technical requirements
• Work closely with Purchasing, Credit Control, Production, Design, Technical, and Dispatch teams
• Answer phone calls if Internal Sales team is busy
• Represent Internal Sales in departmental meetings
• Attend client sites occasionally
• Support website updates and produce reports from Sage
• Raise proformas and input orders
• Undertake other reasonable duties as requested

Sales Coordinator - Requirements:

• 4 years' experience in an internal sales / customer focused role within a technical, manufacturing environment
• Excellent verbal communication and active listening skills
• Patience, time management skills, and ability to prioritise tasks
• Ability to work independently and as part of a team
• Excellent numeracy skills for accurate and speedy calculation of sales quotes

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