Sales Consultant

Millhouse Furniture Leeds; Leeds; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday

Staff discount

Training & development

Pension scheme

Career progression

Job summary

Millhouse Furniture & Interiors Ltd in Leeds is seeking a creative Sales and Design Consultant to guide customers from inspiration to completion, blending sales skills with interior design flair.

This full-time showroom role requires delivering a warm service, understanding needs and budgets, creating mood boards, managing quotations and orders, and maintaining high showroom standards, with weekend rota.

Qualifications

• Experience in furniture sales or interior design preferred.
• Strong communication and listening skills.
• Full UK driving licence desirable.

Responsibilities

• Provide a warm, knowledgeable welcome to showroom visitors and deliver outstanding 1-to-1 customer service.
• Understand customer needs, lifestyle and budget to recommend furniture, fabrics, and accessories.
• Create inspiring room schemes and mood boards, advising on colour, scale, fabric selection and layout.
• Conduct home consultations (in-store and virtual) where required.
• Manage the full sales process: quotations, orders, deposits, delivery liaison and aftercare.
• Maintain showroom standards - merchandising, displays, and product knowledge.
• Keep up to date with new collections, suppliers, and interior trends.
• Handle customer queries and resolve issues professionally to ensure 5-star reviews.

Skills

Furniture sales

Interior design

High-ticket sales

Customer service

Communication

Job description

Sales and Design Consultant - Full Time (40 hours per week)

Company: Millhouse Furniture & Interiors Ltd

Location: Warren House Farm, Selby Road, Leeds, LS15 8QW

Contract: Permanent, Full-Time - 40 hours per week (including alternate weekends)

About Us

Millhouse Furniture & Interiors is Leeds' independent furniture haven, showcasing fine English upholstery, Italian leather pieces, and curated home interiors. As a family-run showroom, we pride ourselves on exceptional customer service, quality craftsmanship, and inspiring room designs.

The Role

We are looking for a creative and customer-focused Sales and Design Consultant to join our showroom team. You will guide customers through their home furnishing journey, from initial inspiration to final delivery, combining strong sales skills with an eye for interior design.

This is a full-time, floor-based role ideal for someone who loves interiors, enjoys building relationships, and thrives on helping customers create beautiful homes.

Key Responsibilities

• Provide a warm, knowledgeable welcome to all showroom visitors and deliver outstanding 1-to-1 customer service
• Understand customer needs, lifestyle and budget to recommend suitable furniture, fabrics, and accessories
• Create inspiring room schemes and mood boards, advising on colour, scale, fabric selection and layout
• Conduct home consultations (in-store and virtual) where required
• Manage the full sales process: quotations, orders, deposits, delivery liaison and aftercare
• Maintain exceptional showroom standards - merchandising, displays, and product knowledge
• Keep up to date with new collections, suppliers, and interior trends
• Handle customer queries and resolve issues professionally to ensure 5-star reviews

Skills & Experience Required

• Previous experience in furniture sales, interior design, home interiors retail, or high-ticket consultative sales is highly desirable
• A genuine passion for interiors with a strong sense of style and attention to detail
• Excellent communication and listening skills with a natural ability to build rapport
• Customer-focused with a proven ability to provide trusted advice and close sales
• Professional, reliable, and able to work 40 hours per week on a rota including weekends
• Full UK driving licence desirable

What We Offer

• Competitive salary
• 28 days holiday including bank holidays
• Staff discount on furniture and accessories
• Ongoing product and design training
• Pension scheme
• Career progression within a growing independent business

Hours

40 hours per week, Monday to Saturday with a day off in the week, plus Sunday on rota (showroom hours).