Sales & Business Development Executive

Just Recruitment Group Ltd; Greater London; Presencial; GBP 28.000 - 38.000; Jornada completa

Descripción de la vacante

Just Recruitment Group Ltd is partnering with an Ipswich-based business to recruit a Sales & Business Development Executive. You will support client relationships, account management and new business development, contributing to growth.

The role suits a customer-focused and commercially minded individual capable of managing quotations, CRM data and liaising with internal teams to ensure effective service delivery and retention.

Formación

• Experience handling customer enquiries from initial contact to resolution.
• Strong organisational skills with attention to detail and contract handling.
• Ability to explain service information and compliance requirements clearly.

Responsabilidades

• Quotation Management: Prepare and issue accurate service quotations.
• CRM Management: Maintain up-to-date sales pipeline information.
• Client Onboarding: Serve as a key contact for new/existing customers.
• Customer Retention & Account Management: Conduct regular check-ins and reviews.
• Pricing & Customer Queries: Handle pricing enquiries and price increase discussions.
• Internal Liaison: Coordinate with Sales, Transport and Accounts teams.
• Account Development: Identify opportunities to grow existing accounts.

Conocimientos

Customer service

Administrative excellence

Communication skills

IT skills (CRM)

Relationship management

Commercial awareness

Herramientas

Salesforce

HubSpot

Microsoft Excel

Descripción del empleo

Just Recruitment is delighted to be partnering with a thriving and ambitious business on the outskirts of Ipswich to recruit a Sales & Business Development Executive. This is an excellent opportunity for a customer-focused and commercially minded individual to join a growing team, supporting client relationships, account management and new business development.

Key Responsibilities

• Quotation Management: Prepare and issue accurate service quotations, ensuring customers receive timely and professional responses.
• CRM Management: Maintain accurate and up-to-date sales pipeline information, ensuring client details, contact records and contract terms are correctly recorded.
• Client Onboarding: Act as a key point of contact for new and existing customers, ensuring service agreements are completed, signed and filed appropriately.
• Customer Retention & Account Management: Conduct regular check-in calls and account reviews to monitor customer satisfaction, strengthen relationships and identify opportunities to introduce additional waste management services.
• Pricing & Customer Queries: Handle pricing enquiries, including price increase discussions, providing clear explanations and maintaining positive customer relationships.
• Internal Liaison: Work closely with the Sales, Transport and Accounts teams to ensure effective communication and seamless service delivery.
• Account Development: Review existing customer accounts to identify opportunities for growth, improve service levels and maximise customer retention.

Required Skills & Experience

• Customer Service: Proven experience handling customer enquiries professionally, taking ownership of queries from initial contact through to resolution and ensuring a positive customer experience.
• Administrative Excellence: Strong organisational skills, excellent attention to detail and a right-first-time approach, particularly when handling customer records, contracts and waste documentation where accuracy is essential for compliance.
• Communication Skills: The ability to communicate confidently and professionally, explaining service information and compliance requirements clearly to customers.
• IT Skills: Confident using CRM systems, such as Salesforce or HubSpot, alongside Microsoft Office, particularly Excel.
• Relationship Management: The ability to build and maintain strong customer relationships, identify opportunities to develop existing accounts and contribute to long-term business growth.
• Commercial Awareness: A proactive approach to identifying additional service opportunities while balancing customer satisfaction with business objectives.