Internal Sales Executive

Clearfield Recruitment Limited; Ipswich; On-site; GBP 26,000 - 38,000; Full time

Job summary

Clearfield Recruitment Limited in Ipswich is seeking an experienced Internal Sales consultant to support client relationships, account management and new business development.

You will manage quotations, maintain CRM records (Salesforce/HubSpot) and review accounts to identify growth opportunities, while collaborating with Sales, Engineering and Accounts teams to deliver excellent service. A competitive salary and meaningful commission await.

Qualifications

• Customer service experience handling enquiries, owning queries to resolution.
• Confident and professional communication explaining service and compliance clearly.
• Proficient with CRM systems (Salesforce/HubSpot) and Microsoft Excel.

Responsibilities

• Quotation Management: Prepare and issue accurate service quotations.
• CRM Management: Maintain up-to-date sales pipeline and client records.
• Customer Retention & Account Management: Regular check-ins and account reviews to grow relationships.
• Internal Liaison: Work with Sales, Engineering and Accounts for seamless service delivery.
• Account Development: Identify opportunities to grow existing accounts.

Skills

Customer service

Communication skills

IT skills

Tools

Salesforce

HubSpot

Excel

Job description

We have an excellent opportunity for an experienced Internal Sales consultant to join a growing team, supporting client relationships, account management and new business development.

Key Responsibilities:

• Quotation Management: Prepare and issue accurate service quotations, ensuring customers receive timely and professional responses
• CRM Management: Maintain accurate and up-to-date sales pipeline information, ensuring client details, contact records and contract terms are correctly recorded
• Customer Retention & Account Management: Conduct regular check-in calls and account reviews to monitor customer satisfaction, strengthen relationships and identify opportunities to introduce additional waste management services
• Internal Liaison: Work closely with the Sales, Engineering and Accounts teams to ensure effective communication and seamless service delivery
• Account Development: Review existing customer accounts to identify opportunities for growth, improve service levels and maximise customer retention

Required Skills & Experience:

• Customer Service: Proven experience handling customer enquiries professionally, taking ownership of queries from initial contact through to resolution and ensuring a positive customer experience
• Communication Skills: The ability to communicate confidently and professionally, explaining service information and compliance requirements clearly to customers
• IT Skills: Confident using CRM systems, such as Salesforce or HubSpot, alongside Microsoft Office, particularly Excel

On offer is a competitive salary and genuine opportunity to earn outstanding commission