Sales Associate INTIMISSIMI

oniverse; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A global fashion retail company is seeking a part-time Sales Assistant for their Intimissimi store in Westfield Stratford, London. The ideal candidate will have a passion for fashion, proven sales and customer service experience, and the ability to engage with customers positively. Responsibilities include delivering excellent service, maintaining store cleanliness, and supporting the team in achieving sales targets. This is an opportunity to join a dynamic and growing company with strong values on personal and professional development.

Benefits

Staff Discount

Generous Uniform Allowance

16 Days Paid Holidays

Extensive Training

Career Progression

Referral Scheme

Birthday Off (Paid)

Qualifications

• Proven experience in sales and customer service environments.
• Comfortable engaging with a diverse range of customers.
• Excellent communication abilities.

Responsibilities

• Deliver excellent customer service to all customers.
• Introduce add-ons, promotions, and upcoming events.
• Maintain store cleanliness and adherence to safety regulations.

Skills

Sales & Customer Service Experience

Approachable

Interpersonal Skills

Time Management Skills

Adaptable & Confident Seller

Job description

We are currently seeking an enthusiastic and reliable individual to join our company as a part‑time Sales Assistant at our INTIMISSIMI store located in Westfield Stratford, London.

Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities

• Deliver excellent customer service to all customers.
• Establish relationships with customers.
• Introduce add-ons, promotions, and upcoming events to enhance the customer experience.
• Assist customers in fitting rooms, providing measuring and fitting services when requested.
• Prioritize customer needs while performing any task within the store.
• Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts.
• Report any transaction discrepancies to the Store Manager.
• Adhere to cash handling rules and regulations.
• Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping).
• Ensure merchandise is displayed correctly according to company guidelines.
• Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel.
• Assist in any area of the store as requested by the Store Manager, including stockroom duties.
• Perform additional duties as needed to support the smooth running of the business.

Passion and Skills

• Passion for Fashion: A deep enthusiasm for the fashion industry.
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
• Sales & Customer Service Experience: Proven experience in sales and customer service environments.
• Approachable: Comfortable and confident in engaging with a diverse range of customers.
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
• Professional Image: Consistently presents a polished and professional appearance.
• Interpersonal & Time Management Skills: Excellent communication and time management abilities.

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

Benefits

• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
• Generous Uniform Allowance: Receive a uniform allowance per brand.
• 16 Days Paid Holidays.
• Extensive Training: Comprehensive training on product knowledge and customer service.
• Career Progression and Personal Development: Opportunities for growth and development within the company.
• Referral Scheme: Benefit from our employee referral program.
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.

Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritises personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you're looking for a career that's dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.