Sales Assistant

The Salvation Army; Nottingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A charity organization is seeking an enthusiastic Sales Assistant in Nottingham. The successful candidate will assist the Shop Manager in maintaining high standards of visual merchandising and customer service. Responsibilities include managing volunteers, promoting Gift Aid, and ensuring smooth shop operations. Candidates must be resilient, adaptable, and possess a positive attitude. Previous customer-focused experience is preferred, along with a keen interest in sustainability. This position offers an exciting opportunity to contribute positively to the community.

Qualifications

• Resilient and enthusiastic with a hands-on approach.
• Engaging personality with a desire to succeed.
• Interest in environment and sustainability.

Responsibilities

• Maintain visual merchandising standards in the shop.
• Assist and promote customer service throughout their visit.
• Support the Shop Manager in daily operations and volunteer training.

Skills

Customer service

Adaptability

Teamwork

Positive attitude

Job description

We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

Responsibilities

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
• Ensure that personal behaviour reflects the visions and values of the company

Qualifications

• Are resilient, supportive, caring, hands‑on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain high standards that we promise to our colleagues, stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.