Sales Assistant

Plumb Centreso; Nailsworth; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonuses

Maternity/adoption leave

Discounts (online and in-store)

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre is seeking a Sales Assistant to join our team in Newmarket. You will support customers at the trade counter, advise on heating and plumbing products, and help with stock and order fulfilment.

The role requires strong customer service skills and a team-focused approach. The position is full-time, 40 hours per week, with a start date of 4 September 2026 and a salary of £26,695 plus bonus and benefits.

Qualifications

• Plumbing & heating knowledge is ideal.
• Face-to-face sales and customer service experience.
• Warehouse experience.
• Ability to deliver outstanding customer service.
• Team player who helps in all areas for smooth branch operation.
• Eagerness to learn with a positive attitude and strong work ethic.
• Comfortable lifting heavy items.

Responsibilities

• Serve customers on the trade counter by understanding needs and giving product recommendations.
• Respond to customer enquiries by phone and email promptly and courteously.
• Make outbound calls to previous customers to regain business.
• Identify and pursue opportunities to drive sales within the branch, engaging new and existing customers.
• Perform general warehouse duties including stock intake, putaway, and picking/packing orders (heavy items).

Job description

Sales Assistant

Start Date: 2026-09-04

Location: Newmarket, Gloucestershire, GB, GL6 0

Application Deadline: 2026-10-20T04:02:55.913

Salary: £26,695 + Bonus + Excellent Benefits

About Us

We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap – including...

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity / adoption leave
• Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Role Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling of heavy items such as boilers, radiators, sinks, and toilets

Working Hours

This is a full-time permanent role working 40 hours per week, Monday to Friday 08.00am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

Candidate Requirements

• Plumbing & Heating knowledge is ideal
• Previous face-to-face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• Be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• Comfortable lifting heavy items