Sales Assistant

Wolseley UK Limited; Lowestoft; On-site; GBP 23,000 - 31,000; Part time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Maternity / adoption leave

Discounts (online and high street)

Healthcare

YuLife app

Cycle to Work scheme

Job summary

Wolseley UK Limited invites applications for a part-time Sales Assistant role in Lowestoft. You will work 30 hours per week, with duties including helping customers on the trade counter, handling inquiries by phone and email, and driving branch sales.

The role emphasizes customer service excellence, a proactive attitude, and strong teamwork, with benefits and a supportive training environment provided by a leading UK trade merchant.

Qualifications

• Previous face-to-face sales and customer service experience is essential.
• Team player who can assist in all areas to ensure smooth branch running.
• Eagerness to learn, with a positive and enthusiastic attitude and strong work ethic.

Responsibilities

• Serve customers on the trade counter by understanding needs and recommending products.
• Respond to customer enquiries by phone and email promptly and courteously.
• Make outbound calls to previous customers to regain their business.
• Identify and pursue opportunities to drive sales within the branch, engaging new and existing customers.
• Handle general administration, filing, cash handling and banking.

Skills

Face-to-face sales

Customer service

Communication

Team player

Job description

Salary: £20,021 + Bonus + Excellent Benefits

Sales Assistant (Part time 30 hours) - Lowestoft - Plumb Centre

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we? best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap - including:

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more

As a Sales Assistant based in Lowestoft you'll be responsible for:

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General administration duties, filing, cash handling and banking

This is a part time permanent role working 30 hours per week, Monday to Friday 09:00 to 15:00pm. There is a potential to work Saturday 8:00am to 12:00pm as overtime.

And here's what we'd like you to have:

Requirements

• Previous face to face sales and customer service experience is essential.
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch.
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic.

About the Company

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you'll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You'll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world's largest specialist distributer of plumbing and heating products, you'll have access to a wide variety of career opportunities.