Sales Advisor (Part-time)

CareCo Company; Leeds; Hybrid; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Uncapped commission

Showroom bonus

Fully paid training

32 days annual leave

CareMiles discounts

Job summary

CareCo is seeking a part-time Sales Advisor for our Leeds Showroom. You will welcome customers, understand their needs, and guide them to suitable products while meeting showroom targets.

You will build rapport, demonstrate products, and upsell appropriately, supported by uncapped commission, showroom bonuses, and comprehensive training. A customer-first mindset and strong communication are essential.

Qualifications

• Exceptional customer service skills evidenced by previous work experience.
• Excellent listening and communication skills, adaptable to individuals.
• Empathetic, caring and patient approach.
• Computer/IT proficiency with ability to learn our order system.
• Ability to learn and retain information about a wide range of products.

Responsibilities

• Act as an ambassador for CareCo, providing excellent customer service at all times.
• Build relationships with customers to determine their needs.
• Identify upsell opportunities while considering our customer demographics.
• Demonstrate product usage, including dismantling and lifting where appropriate.

Skills

Customer service

Listening & communication

Empathetic approach

IT proficiency

Product knowledge learning

Job description

Contract: Permanent

Hours: Part-time, 25 hours per week over 5 days

Shifts: Monday to Sunday rota, between 09:00 – 18:00

Location: Leeds Showroom, LS12 1EF

At CareCo, we make every day easier for people. As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.

Our Showrooms are open to the public to visit, allowing them to try our core range of products, ask questions, and decide which item would best suit their specific needs.

Our Sales Advisors are the face of our business. As a Sales Advisor, you will:

• Act as an ambassador for CareCo, providing the very best customer service at all times
• Build a relationship with our customers to determine their specific needs
• Identify opportunities for upselling while being mindful of our customer demographic
• Demonstrate how to use our products, including dismantling and lifting

About You

To be considered for the position of Sales Advisor, you will need:

• Exceptional customer service skills demonstrated through previous work experience
• Excellent listening and communication skills with the ability to adapt based on the individual
• An empathetic, caring and patient approach
• Computer/IT proficiency, with the ability to learn and master our computer order system
• The ability to learn and retain key information across a large range of products

Sales experience is not an essential requirement, but you should be comfortable and confident interacting with people to sell our products and meet Showroom targets.

About Us

At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Sales Advisor, we’ll offer you:

• Access to our uncapped commission and showroom bonus structures
• Fully paid training with ongoing development
• 32 days annual leave (including bank holidays), with extra days when you stick with us
• Option to buy and sell annual leave
• Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands
• Life-event vouchers to celebrate milestones
• Employee loyalty rewards, including holiday vouchers
• Free on-site parking
• Driving lesson contribution to help you learn to drive*
• Employee Assistance Programme for 24/7 confidential support
• Life insurance
• Free annual flu jab
• Annual eye test contribution
• Employee referral scheme - earn £500 for referring a friend
• Reimbursement of professional membership related to your role

*Eligibility for benefits based on length of service

We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.