Sales Advisor - (Laptop Service Plans)

Buy It Direct Group; West Yorkshire; On-site; GBP 32,000 - 39,000; Full time

Job summary

Buy It Direct Group is seeking a Sales Advisor for laptop service plans in Huddersfield. The role focuses on warm leads, explaining warranty benefits and guiding customers to informed decisions. Training is provided and uncapped commission drives earnings.

You’ll join a team that values customer care, with Monday–Friday hours and a clearly defined sales target. A technology interest helps conversations stay engaging and relevant.

Qualifications

• Interest in laptops, computing or consumer technology.
• Strong communication skills and ability to learn quickly.

Responsibilities

• Make outbound calls to existing Buy It Direct customers — warm leads only, with no cold calling.
• Introduce and sell laptop service plans, explaining the benefits clearly and accurately.
• Build rapport and ask questions to understand how customers use their laptops and what matters to them.
• Use your interest in technology to make conversations relevant and easy to understand.
• Answer questions, handle objections confidently and help customers make an informed decision.
• Work towards sales targets while delivering a positive customer experience.
• Keep accurate records of customer conversations and sales.

Skills

Interest in laptops/tech

Excellent telephone manner

Explain tech simply

Target driven

Job description

Sales Advisor - (Laptop Service plans) Huddersfield Sales Full time Permanent

Sales Advisor – Laptop Service plans | No Cold Calling

Salary: £26, basic + uncapped commission
Realistic OTE: £35,–£45,
Location: Huddersfield, West Yorkshire
Working days: Monday–Friday

Turn your interest in technology into a career in sales

Enjoy talking about laptops and technology? Have a technical mind and a knack for explaining things in a way that makes sense? We’d love to hear from you.

At Buy It Direct, we’re growing our after-sales warranty team and looking for confident, motivated people to speak with customers who have already purchased from us, helping them understand the benefits of protecting their laptops.

You don’t need to be a technical expert or have previous sales experience. An interest in laptops, computing or consumer technology, combined with great communication skills and the drive to succeed, is a strong starting point. We’ll provide full training and ongoing support.

What you’ll do

• Make outbound calls to existing Buy It Direct customers — warm leads only, with no cold calling.
• Introduce and sell laptop service plans, explaining the benefits clearly and accurately.
• Build rapport and ask questions to understand how customers use their laptops and what matters to them.
• Use your interest in technology to make conversations relevant and easy to understand.
• Answer questions, handle objections confidently and help customers make an informed decision.
• Work towards sales targets while delivering a positive customer experience.
• Keep accurate records of customer conversations and sales.

What we’re looking for

• An interest in laptops, computing or consumer technology, and a willingness to learn.
• A friendly, confident telephone manner and the ability to build rapport.
• The ability to explain information simply, without unnecessary technical jargon.
• Motivation to sell, achieve targets and earn commission.
• Resilience, a positive attitude and a willingness to take feedback on board.
• Good organisational skills and confidence using computer systems.

Experience in sales, customer service, technology retail or a customer-facing role would be useful, but it isn’t essential.

Why join us?

• Uncapped earning potential: £26, basic salary, with realistic total earnings of £35,–£45,.
• Warm customer conversations: Speak with people who have already bought from Buy It Direct.
• Full training: Learn about our warranty products, sales approach and systems.
• Ongoing support: Coaching and feedback to help you build confidence and develop your skills.
• Career development: The opportunity to grow your career within Buy It Direct.
• Monday–Friday working: Keep your weekends free.

Ready to put your interest in technology and your people skills to work?

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers turning over £ million with a target of doubling in size over the next three years. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.

Hours

40

Benefits

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