Sales Advisor - (Laptop Service plans) (26, 436 plus uncapped commission)

Buy It Direct; Huddersfield; Hybride; GBP 26 000 - 45 000; Plein temps

Avantages offerts par ce poste

Uncapped earning potential

Full training

Résumé du poste

Buy It Direct is expanding its after-sales warranty team and seeks confident individuals to speak with customers who already purchased from us, helping them understand laptop protection. No pre-existing sales experience is required, as full training and ongoing support are provided.

You’ll discuss service plans, build rapport, and tailor conversations to customers’ laptop usage. A friendly phone manner and drive to meet targets are essential for success in this role.

Qualifications

• No prior sales experience required; full training provided.
• Interest in laptops/tech and ability to explain concepts clearly.
• Motivation to hit targets and earn commission.

Responsabilités

• Make outbound calls to existing Buy It Direct customers — warm leads only, with no cold calling.
• Introduce and sell laptop service plans, explaining benefits clearly and accurately.
• Build rapport and ask questions to understand how customers use their laptops and what matters to them.
• Use interest in technology to make conversations relevant and easy to understand.
• Answer questions, handle objections confidently and help customers make informed decisions.
• Work towards sales targets while delivering a positive customer experience.
• Keep accurate records of customer conversations and sales.

Connaissances

Outbound calls

Communication skills

Tech interest

Description du poste

Sales Advisor – Laptop Service plans | No Cold Calling

Turn your interest in technology into a career in sales

Enjoy talking about laptops and technology? Have a technical mind and a knack for explaining things in a way that makes sense? We’d love to hear from you.

At Buy It Direct, we’re growing our after-sales warranty team and looking for confident, motivated people to speak with customers who have already purchased from us, helping them understand the benefits of protecting their laptops.

You don’t need to be a technical expert or have previous sales experience. An interest in laptops, computing or consumer technology, combined with great communication skills and the drive to succeed, is a strong starting point. We’ll provide full training and ongoing support.

What you’ll do

• Make outbound calls to existing Buy It Direct customers — warm leads only, with no cold calling.
• Introduce and sell laptop service plans, explaining the benefits clearly and accurately.
• Build rapport and ask questions to understand how customers use their laptops and what matters to them.
• Use your interest in technology to make conversations relevant and easy to understand.
• Answer questions, handle objections confidently and help customers make an informed decision.
• Work towards sales targets while delivering a positive customer experience.
• Keep accurate records of customer conversations and sales.

What we’re looking for

• An interest in laptops, computing or consumer technology, and a willingness to learn.
• A friendly, confident telephone manner and the ability to build rapport.
• The ability to explain information simply, without unnecessary technical jargon.
• Motivation to sell, achieve targets and earn commission.
• Resilience, a positive attitude and a willingness to take feedback on board.
• Good organisational skills and confidence using computer systems.

Experience in sales, customer service, technology retail or a customer-facing role would be useful, but it isn’t essential.

• Uncapped earning potential: £26,436 basic salary, with realistic total earnings of £35,000–£45,000.
• Warm customer conversations: Speak with people who have already bought from Buy It Direct.
• Full training: Learn about our warranty products, sales approach and systems.
• Ongoing support: Coaching and feedback to help you build confidence and develop your skills.
• Career development: The opportunity to grow your career within Buy It Direct.

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers turning over £400 million with a target of doubling in size over the next three years. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.