Sales Advisor (Warranty) - No Cold Calling

Buy It Direct; Kirkheaton; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Uncapped commission

Full training from day one

Ongoing coaching and support

Health cash plan

Staff discounts

Birthday off after one year

Free on-site parking

Job summary

Buy It Direct is seeking a Sales Advisor (Warranty) in Huddersfield to engage existing customers with warm leads and promote warranty services. You’ll operate without cold calling, build rapport, and aim to exceed targets through consultative conversations. Uncapped commission, full training, and ongoing coaching support help you advance.

There is strong earning potential with a realistic OTE of £35,000 to £45,000, and a collaborative, energetic team culture that rewards effort and progression.

Qualifications

• Confident communicators who can build rapport quickly.
• Positive, outgoing individuals with drive to hit targets.
• Self-motivated and resilient in a fast-paced, target-driven environment.
• Experience in sales or customer-facing roles is a bonus but not essential.

Responsibilities

• Speak with existing Buy It Direct customers (warm leads) with no cold calls.
• Outbound calls to introduce and sell warranty services on appliances.
• Keep customer information up to date and log interactions clearly.
• Identify opportunities to upsell warranties based on customer needs.

Skills

Communication

Rapport building

Resilience

Goal oriented

Outbound calling

Job description

Sales Advisor (Warranty) - No Cold Calling

Huddersfield

Full time

Permanent

Realistic OTE: £35,000 to £45,000

Location: Huddersfield, West Yorkshire

At Buy It Direct, we’re growing our after-sales warranty team and looking for confident, driven individuals who enjoy talking to people and aren’t afraid to go after what they want. You don’t need a background in sales, just the passion to sell, a positive attitude and the hunger to succeed.

If you’re motivated by uncapped earning potential, thrive on building great conversations and want more than just a job, this is your chance to build a real career with genuine progression.

We’ll give you all the tools you need, with full training and ongoing support, so you can hit the ground running and continue developing.

What you will do

• You’ll be speaking with existing Buy It Direct customers, warm leads only, with no cold calling involved.
• You will make outbound calls to introduce and sell our warranty services on products such as washing machines and fridge freezers. It’s all about having great conversations, building rapport and helping customers see the value in protecting what they’ve purchased.
• You will keep our systems up to date with accurate customer information, ensuring every interaction is logged clearly and professionally.
• By really understanding each customer’s needs, you will spot natural opportunities to upsell and confidently showcase the benefits of our warranties in a way that feels helpful, not pushy.

What we are looking for

• Confident communicators who can quickly build rapport and connect with customers in a natural, engaging way.
• Positive, outgoing individuals with the drive and ambition to achieve and exceed targets.
• Self-motivated and resilient people who stay focused, even when things get challenging.
• Comfortable working in a fast-paced, target-driven environment where effort is rewarded
• Previous sales or customer-facing experience is a bonus, but not essential. We are more interested in your attitude, energy and passion to succeed

What we offer

• Uncapped commission, giving you control over how much you earn. The more you put in, the more you get out.
• Full training from day one, plus ongoing coaching and support to help you build confidence, sharpen your skills and keep progressing.
• A supportive, high-energy team environment where success is recognised, hard work is rewarded, and real career progression is there for the taking

Perks you’ll love

• Monday to Friday working, so you can keep your weekends free
• Health cash plan to support your wellbeing
• Generous staff discounts, so you can save on the products you love
• Your birthday off after one year of service
• Free on-site parking, making your commute that little bit easier

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#NoColdCalling #WarmLeads #ExistingCustomers
#UncappedCommission #EarningPotential #CareerProgression
#CareerChange #EntryLevelJobs #FullTrainingProvided

Why work for us

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers turning over £400 million with a target of doubling in size over the next three years. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.

Hours

40

• Healthcare cash plan
• Free parking
• Birthday off after a year
• Holiday purchase scheme so you can get that work life balance
• Staff discount scheme
• Autonomy to make a difference!