Sales Advisor

Wolseley; Walton-on-Thames; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Discounts

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre in Walton-on-Thames is seeking a Sales Assistant to serve customers on the trade counter, recommending products and handling enquiries by phone and email. This full-time, permanent role involves helping with warehouse duties and maintaining high branch standards.

The position offers a salary of £26,695 plus bonus and benefits, with a 40-hour week (Mon–Fri, occasional Saturdays) and opportunities to develop within the Wolseley Group.

Qualifications

• Previous face-to-face customer service/sales experience is essential.
• Experience in a trade / branch environment is advantageous.
• Ability to understand customer needs and offer product recommendations.

Responsibilities

• Serving customers on the trade counter by understanding needs and recommending products.
• Responding to enquiries via phone and email promptly and courteously.
• Proactively contacting customers to build relationships and drive branch sales.
• Assisting with warehouse duties including picking/packing and deliveries.
• Maintaining high branch standards and teamwork.

Skills

Face-to-face customer service/sales

Trade counter knowledge

Team player

Job description

As a Sales Assistant based in Walton-on-Thames you'll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
• Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items eg boilers, radiators, sinks and toilets
• Ensuring high standards are maintained in the branch
• Prior industry or trade experience is advantageous
• Previous Face to Face customer service/sales experience is essential
• Willingness to work as a part of a team and to take on a diverse role
• Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
• £26,695 + Bonus + Excellent Benefits

Sales Assistant - Walton-on-Thames - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including . Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! This is a full time permanent role working 40 hours per week Monday - Friday between 08.30am - 5.00pm and the occasional Saturday 08.00am - 12.00pm.