Sales Advisor

Wolseley UK Limited; Stoke-on-Trent; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave (increasing with length

Generous pension scheme

Potential to earn bonuses

Enhanced maternity / adoption leave

Discounts (online and high street)

Healthcare access

YuLife app

Cycle to Work scheme

Job summary

Plumb Centre in Stoke-on-Trent is hiring a Sales Assistant to help customers at the trade counter, understand their needs and recommend products, while also handling phone and email enquiries and supporting warehouse tasks.

The role offers a base salary of £26,695 plus bonus and a comprehensive benefits package, including a generous pension, annual leave, healthcare access, discounts, and a Cycle to Work scheme, with Monday–Friday hours and one Saturday per month.

Qualifications

• Knowledge in plumbing & heating is beneficial
• Proven experience in a face to face sales/customer service position
• Great communication skills and a customer-first approach
• Great team player and willing to support in all areas of the branch
• Willingness to learn with an enthusiastic approach
• Full UK Manual Driving Licence

Responsibilities

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
• Merchandising displays to a high standard in the branch.
• Relief driving 3.5t van for deliveries when the driver is on holiday.

Skills

Face-to-face sales

Customer service

Communication skills

Team player

Enthusiastic mindset

Full UK Manual Driving Licence

Job description

Salary: £26,695 + Bonus + Excellent Benefits

Sales Assistant - Stoke - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap – including:

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme

As a Sales Assistant based in our Stoke branch you’ll be responsible for:

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
• Merchandising displays to a high standard in the branch.
• Relief driving 3.5t van for deliveries when the driver is on holiday.

This is a full time, permanent role - Monday to Friday between 8am - 5pm and one Saturday per month, 08.00am - 12.00pm (paid as overtime) once trained.

And here’s what we’d like you to have:

• Knowledge in plumbing & heating is beneficial
• Proven experience in a face to face sales/customer service position
• Great communication skills and a customer-first approach
• Great team player and willing to support in all areas of the branch
• Willingness to learn with an enthusiastic approach
• Full UK Manual Driving Licence

#ACHS50

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.