Sales Advisor

Career Choices Dewis Gyrfa Ltd; Altrincham; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Full training

Career progression

Bonus

Job summary

Career Choices Dewis Gyrfa Ltd in Altrincham is recruiting a Sales Advisor to convert warm leads into booked appointments. You will handle outbound calls, respond to inquiries, and build trust with customers while guiding them to the next step in the process.

The role emphasizes empathy, a friendly telephone approach, and the use of a CRM to manage your workload. A structured training program and clear progression opportunities are available.

Qualifications

• Outgoing, engaging telephone manner.
• Experience in pensions/insurance/financial services is useful but not essential.
• Clear, empathetic communication and ability to handle objections.

Responsibilities

• Make outbound calls to warm leads who have enquired about services.
• Speak with customers over the phone and handle queries throughout the day.
• Follow up warm leads and build trust and rapport with customers.
• Explain services clearly and guide customers through next steps.
• Manage your own pipeline of enquiries using the CRM system.
• Book suitable customers into appointments with the Claims Processing team.

Skills

Telephone manner

Relationship building

CRM experience

Objection handling

Pensions knowledge

Tools

CRM software

Job description

Do you have a natural ability to make people feel comfortable and genuinely listened to?

If you enjoy talking to people, building relationships and making a real difference every day, this Sales Advisor role could be the perfect fit.

We're recruiting for a fast-growing and ambitious business in Altrincham Town Centre looking to expand their friendly team with an Internal Sales Advisor.

This is a genuinely rewarding sales based role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life while also having the chance to earn up to £4,000 pa in bonuses.

This is a role that offers superb career opportunities What will you be doing as a Sales Advisor?

This is much more than a typical sales or customer service role.

You'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to.

• Making outbound calls to customers who have enquired about the services the company provides (no cold calling
• these are all warm leads!) Speaking with customers over the phone throughout the day, handling queries and following up warm leads Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections gently but confidently, guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Telesales Executive, Appointment Setter, Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, or in another telephone-based customer service role, we'd love to hear from you.

You’ll have: A confident, engaging and friendly telephone manner The ability to make outbound calls on a daily basis Experience in pensions, insurance, claims, or other financial services based industries would be interesting but is not essential A kind, compassionate and patient approach and able to handle any objections empathetically and clearly The ability to quickly rapport and gain people's trust to guide them to making an appointment Clear, easy-to-understand communication skills Confidence using a CRM system and managing your own workload A positive attitude What will you get in return for your work as a Sales Advisor? £26,000 - £30,000 salary The chance to earn £4,000 pa bonus Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business

• the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Planned private medical cover as the business grows Join a supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Internal Sales or Sales Advisor opportunity, we'd love to hear from you.

If you haven't been contacted within 2 days your application has been unsuccessful.

We apologise that we are unable to contact everyone in person and thank you for your interest.