Sales Administrator & Order Coordinator — On-Time Delivery

Collaborate Recruitment; Poole; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free on-site parking

Death in Service

Pension

Social events

Early finish Fridays

Job summary

Collaborate Recruitment partners with a Poole-based employer to recruit a proactive Sales Administrator/Sales Coordinator. You will manage customer orders from receipt to dispatch and provide first-class customer service in a busy engineering environment.

You will coordinate with production, review PO/contracts, create route cards, and maintain sales records. The role includes invoicing and supporting site meetings, with a path for career progression.

Qualifications

• Experience in Sales Administration or Sales Support.
• Experience in engineering/manufacturing/technical environments is desirable.
• Excellent communication and customer service skills.
• Strong organisation and attention to detail.

Responsibilities

• Process and manage customer orders from receipt through to dispatch.
• Review customer purchase orders and contracts, ensuring approvals and credit checks.
• Create internal work route cards for new orders.
• Liaise with production and internal teams to agree manufacturing and dispatch dates.
• Monitor orders and proactively manage on-time delivery and dispatch.
• Communicate with customers regarding order progress, delivery dates and delays.
• Act as first point of contact for customer queries and issues.
• Generate invoices and maintain accurate sales records.

Skills

Sales coordination

Order processing

Customer service

Attention to detail

Communication skills

ERP systems

CRM systems

Tools

ERP systems

CRM systems

Job description

Collaborate Recruitment partners with a Poole-based employer to recruit a proactive Sales Administrator/Sales Coordinator. You will manage customer orders from receipt to dispatch and provide first-class customer service in a busy engineering environment.

You will coordinate with production, review PO/contracts, create route cards, and maintain sales records. The role includes invoicing and supporting site meetings, with a path for career progression.