Sales Administrator

Mansell Recruitment Group; Small Dole; On-site; GBP 24,210 - 29,590; Full time

Job summary

An established engineering company is seeking a Sales Administrator to enhance sales operations in Small Dole, UK. This full-time role involves managing customer orders, handling enquiries, and supporting the sales team with administrative tasks. The ideal candidate will have experience in sales administration, strong communication skills, and attention to detail. A competitive starting salary of up to £26,900 is offered, along with a discretionary bonus. This is an office-based position.

Qualifications

• Experience in sales administration, order processing, or customer support.
• Strong attention to detail and organisation skills.
• Confident communicator with a customer-focused approach.

Responsibilities

• Process customer orders accurately, including order checks.
• Manage the sales inbox and handle customer enquiries by phone and email.
• Provide updates on order status, delivery times, and availability.

Skills

Sales administration experience

Attention to detail

Confident communication

Organisational skills

Ability to manage multiple tasks

Tools

ERP systems

CRM systems

Job description

An established engineering company is looking for a Sales Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.

The Role

You’ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position.

Key Responsibilities

• Process customer orders accurately, including order checks
• Manage the sales inbox and handle customer enquiries by phone and email
• Provide updates on order status, delivery times, and availability
• Support the sales team with day-to-day administration
• Maintain accurate customer and sales records
• Update and manage ERP/CRM systems
• Liaise with warehouse, logistics, and finance teams
• Produce basic reports and support KPI tracking
• Ensure processes are followed and support audits when required

Candidate Requirements

• Experience in sales administration, order processing, or customer support
• Strong attention to detail and organisation skills
• Confident communicator with a customer-focused approach
• Ability to manage multiple tasks and priorities
• Experience with ERP or CRM systems preferred

The Package

• Salary: Up to £26,900 per annum starting salary plus discretional bonus