Sales Admin & Customer Relations Specialist

Team Jobs - Commercial; Wimborne Minster; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Company pension 3% employer contrib

Staff discounts on products

31 days holiday incl. Bank Holidays

Overtime available

Job summary

TeamJobs are recruiting a Sales Administrator to join a busy and growing business in Wimborne. You will manage customer orders, prepare quotations and ensure a smooth journey from enquiry through to delivery.

Strong customer service and sales experience, plus good IT skills (Outlook, Word, Excel), are essential for this full-time role. A positive team player environment and clear communication are valued.

Qualifications

• Previous sales and customer service experience is essential.
• Confident communicator with an excellent telephone manner.
• Strong organisational skills and attention to detail.
• Comfortable working in a fast-paced environment.
• Good IT skills, including Microsoft Outlook, Word and Excel.

Responsibilities

• Deliver excellent customer service via telephone and email.
• Handle incoming enquiries and customer orders efficiently.
• Prepare and issue quotations for products and services.
• Accurately process orders using internal systems and CRM databases.
• Take customer payments over the phone.
• Maintain accurate customer and order records.
• Work closely with colleagues to ensure smooth day-to-day operations.
• Support the wider team with administrative duties as required.

Skills

Customer service

Sales experience

Telephone manner

Organisational skills

Tools

CRM databases

Microsoft Excel

Outlook

Job description

TeamJobs are recruiting a Sales Administrator to join a busy and growing business in Wimborne. You will manage customer orders, prepare quotations and ensure a smooth journey from enquiry through to delivery.

Strong customer service and sales experience, plus good IT skills (Outlook, Word, Excel), are essential for this full-time role. A positive team player environment and clear communication are valued.