Sales Administrator Apprentice

Prime Appointments Ltd; Witham; On-site; GBP 14,000 - 18,000; Full time

Job summary

Prime Appointments Ltd is assisting a client in the Witham area to recruit a Sales Administrator Apprentice. This full-time, permanent role runs Monday to Friday, 9:00am–5:00pm, with a salary of £16,000 per annum.

You will learn sales administration, order processing and logistics on the job. Key duties include processing customer sales orders, tracking shipments, preparing shipping documents, providing order updates and liaising with customers, suppliers and couriers.

Qualifications

• GCSEs grade 5 (C) or above.
• High level of accuracy and attention to detail.
• Strong organisational skills with ability to manage multiple tasks.
• Clear and professional communication skills.
• Confident using computers and Microsoft Office; willing to learn new systems.
• Customer-focused, positive and reliable approach.
• Keen to learn and develop a career in sales administration.

Responsibilities

• Process customer sales orders from order to delivery.
• Book and track customer shipments using courier systems.
• Prepare shipping documents, labels and customs paperwork.
• Provide customers with order updates, tracking and PODs.
• Liaise with customers, suppliers, couriers and freight providers.
• Support with purchase orders, quotations and pricing information gathering.
• Maintain accurate customer, order and shipment records.
• Provide general administrative support and answer calls.

Skills

Attention to detail

Organisational skills

Communication

Microsoft Office

Customer-focused

Willingness to learn

Multitasking

Education

GCSEs (5/C or above)

Tools

Microsoft Office

Job description

A client of ours in the Witham area are recruiting a Sales Administrator Apprentice to join their team. This is a full-time, permanent position working Monday to Friday, 9:00am - 5:00pm and paying £16,000 per annum.

Your key duties in this Sales Administrator Apprentice role will include but are not limited to:

• Processing customer sales orders accurately from order through to delivery
• Booking and tracking customer shipments using online courier and freight systems
• Preparing shipping documentation, labels and customs paperwork where required
• Providing customers with order updates, tracking information and proof of delivery
• Liaising with customers, suppliers, couriers and freight providers
• Supporting with purchase orders, quotations and gathering pricing information
• Maintaining accurate customer, order and shipment records
• Providing general administrative support and answering incoming calls

Skills and Experience required to be considered for this role:

• GCSEs graded 5 (C) or above
• Good attention to detail and a high level of accuracy
• Strong organisational skills with the ability to manage multiple tasks
• Clear and professional communication skills
• Confident using computers and Microsoft Office, with a willingness to learn new systems
• A customer-focused, positive and reliable approach
• Keen to learn and develop a career within sales administration

As part of the apprenticeship, you will receive full on-the-job training and support while working towards your agreed apprenticeship learning objectives, including training in sales administration, customer service, order processing and logistics.

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