Sales Administrator

TRS (Technical Recruitment Solutions); Eastleigh; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Performance bonus

Annual profit share

Full-time

Job summary

TRS (Technical Recruitment Solutions) is seeking a Sales Administrator / Customer Service Coordinator in Eastleigh, UK. The role focuses on processing orders, invoicing, deliveries and providing a single point of contact for customers.

You will support the wider business with accurate order processing, keep customers informed of progress and contribute to efficient sales administration in a busy environment. Monday–Friday, full-time permanent position with a competitive package.

Qualifications

• Experience in sales administration or customer service roles preferred.
• Strong communication and attention to detail in a busy environment.

Responsibilities

• Process customer orders and track through to delivery.
• Keep customers updated on order progress and status.
• Book goods in and out of the system.
• Assist with invoices and payments as needed.
• Respond to customer enquiries by phone and email.
• Maintain high levels of customer service.
• Support with straightforward quotations when required.
• Collaborate with colleagues to meet orders and deadlines.

Skills

Order processing

Customer service

Invoicing

Communication skills

Organised

Job description

Sales Administrator / Customer Service Coordinator

Salary: £25,000–£28,000 + up to 10% performance bonus + annual profit share

Hours: Monday–Friday, 8:30am–5:00pm (37.5 hours per week)

We are recruiting for a well-established business looking to add a Sales Administrator / Customer Service Coordinator to its team.

This is a varied role supporting customers and the wider business with order processing, deliveries, invoicing and general sales administration. You'll be an important point of contact for customers, ensuring enquiries and orders are dealt with accurately and efficiently.

The Role

• Processing customer orders and tracking them through to delivery
• Keeping customers updated on order progress
• Booking goods in and out of the system
• Assisting with incoming and outgoing invoices
• Responding to customer enquiries by telephone and email
• Maintaining high levels of customer service
• Assisting with straightforward quotations when required
• Working closely with colleagues to ensure orders and customer requirements are handled efficiently
• Managing priorities and working to tight deadlines

The Person

We're looking for someone organised, reliable and comfortable working in a busy environment.

Previous experience within sales administration, customer service, order processing or a similar office-based role would be beneficial. You'll need good communication skills, strong attention to detail and the ability to remain organised when things get busy.

Package

• £25,000–£28,000 basic salary
• Performance bonus of up to 10%
• Annual profit share
• Monday–Friday working hours
• 37.5-hour week
• Full-time, permanent position