Sales Administrator (12 month FTC) - Milton Keynes

Confidential; Milton Keynes; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Confidential in Milton Keynes is seeking a proactive Sales Administrator for a 12-month fixed-term contract on a hybrid basis. You will support the Sales function with administrative tasks, manage customer data, prepare quotations, and assist with contracts and invoicing queries.

Ideal candidates will be IT literate, highly organised, with strong communication skills and a good grasp of Microsoft Office and CRM systems. Experience in a customer-facing environment is preferred.

Qualifications

• Strong administration experience and customer-facing background.
• Proficient in Microsoft Office and CRM systems.
• SAP knowledge would be a plus.
• English and Maths qualifications at a good level.

Responsibilities

• Collate activity data for Sales and support management data.
• Manage Credit Approvals of customers and customer account set-ups.
• Create order information packs.
• Produce quotations and prepare financial customer contracts; issue them electronically if possible.
• Maintain customer files and team folders.
• Coordinate day-to-day activity of the Sales Team regarding administration and customer support needs.
• Interface with customers regarding queries, deliveries, invoicing issues and credit control queries.
• Liaise with internal departments to resolve customer queries.

Skills

IT literate

Operational requirements

Time management

Organizational skills

Customer-centric

Administration experience

Communication skills

Relationship building

Education

English and Maths passes

Tools

Microsoft Office

CRM system

SAP knowledge

Job description

Sales Administrator (12 month FTC)

Milton Keynes (Hybrid)

Role Purpose

• Responsible for efficient Sales Administration
• Support Sales function operationally and manage related tasks

Role Responsibilities

• Collate activity data for Sales and support management of data (opportunities in C4 C, lost order reporting, fleet data)
• Manage Credit Approvals of customers and customer account set-ups
• Creation of order information packs
• Production of quotations, prepare financial customer contracts and issue them electronically (if possible)
• Maintenance of customers files and team folders
• Support Sales function with management of contract terminations (natural and early) and contract extension
• Co-ordinate day to day activity of the Sales Team regarding their administration and customer support needs
• Customer interface regarding queries, complaints, deliveries, Credit Control related queries and invoicing issues
• Liaise with internal departments to resolve customer queries
• Management of customer specific portals, systems, and procedures
• Make sure that all standards and guidelines in relation to Sales business are followed and met

In addition to the duties and responsibilities listed, the job holder may be required to perform other ad-hoc duties assigned by your line manager.

Role Requirements

Skills

• IT literate
• Be able to manage operational requirements
• Good time management
• Good organizational and multi-tasking skills
• Putting the customer at the heart of what we do
• Strong experience in Administration
• Strong Communication skills
• Build strong relationships

Qualifications

• A good level of general education is required with passes in English and Maths

Experience

• Good knowledge in Microsoft Office
• Previous experience in a customer facing environment
• Previous experience in CRM
• SAP knowledge would be plus

Mobility

• Office based/Hybrid
• Infrequent travelling

Competencies Required

• Attention to detail
• Reliability
• Accuracy
• Work under pressure and meet deadlines to fulfil customer requests
• Drive and determination
• Business acumen & customer orientation
• Communication
• Passion
• Integrity
• Respect
• Resilience and tenacity