Sales Administrator

Future plc; Nottingham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive training on quotations &

Structured career planning

Supportive and collaborative office

Job summary

Future plc is seeking a Sales Administrator to join its Nottingham-based sales office. The role focuses on processing orders, maintaining records, and supporting Business Development Managers.

You will manage enquiry documentation, quotations, and data entry while collaborating with internal teams to meet customer requirements. The position requires strong organisational skills, Excel proficiency, and experience in a sales support environment.

Qualifications

• Experience in sales administration, commercial support, or customer service.
• Experience in a technical, engineering or manufacturing environment is desirable.
• Confident communication with internal teams and external customers.
• Strong data recording and updating of live systems.

Responsibilities

• Process incoming customer sales orders accurately and deliver in required format.
• Acknowledge new orders promptly and maintain live records and tracking spreadsheets.
• Create virtual folders and catalogue all enquiry details, drawings, costing sheets, and communications.
• Answer incoming sales calls, qualify enquiries, and route to Business Development Managers or internally.
• Collaborate with regional Business Development Managers and colleagues to fulfil customer requirements.
• Produce basic quotations; training provided.
• Identify potential business opportunities and gather sector and competitor research.
• Provide admin support and cover during peak periods.

Skills

Attention to detail

Organisational skills

Communication skills

Problem solving

Customer service

Tools

Sage ERP

SAP ERP

Oracle ERP

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Your responsibilities as a Sales Administrator will include:

• Processing incoming customer sales orders accurately and delivering them into the business in the required format.


• Acknowledging new customer orders promptly and maintaining live database records and tracking spreadsheets.


• Creating virtual folders and cataloguing all essential sales enquiry details, drawings, costing sheets, and communications.


• Answering incoming sales telephone calls, qualifying enquiries, and routing them to Business Development Managers or managing them internally.


• Collaborating closely with regional Business Development Managers and colleagues across internal departments to fulfil customer requirements.


• Producing basic and copy quotations for existing and prospective clients, with full training provided.


• Proactively identifying potential business opportunities and gathering sector and competitor research.


• Providing administrative support and holiday or absence cover across the sales office team during peak periods.


• Proven experience within sales administration, commercial support, or customer service.


• Prior experience working within a technical, engineering, or manufacturing environment is highly desirable.


• Confident communication skills with the ability to engage professionally with both internal teams and external customers.


• Strong organisational skills and an eye for detail when recording data and updating live systems.


• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.


• Familiarity with business software and ERP systems such as Sage, SAP, or Oracle is advantageous.


• A proactive mindset with the initiative to problem solve and work effectively to deadlines.


• Future Prospects Group are delighted to be working with our client to recruit a dedicated Sales Administrator on a full-time, permanent basis.

This is a fantastic opportunity to join a supportive and collaborative sales office team, acting as a crucial brand ambassador while delivering high-quality commercial support, order processing, and customer service.

The benefits included with this role are:

• Competitive salary package.


• Comprehensive training on quotations and internal commercial systems.


• Commitment to ongoing personal development and structured career planning.


• Supportive and collaborative office team environment.