Sales Administrator

Alexander Mae HR Ltd; Bristol; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday + bank holidays

Private healthcare

Worldwide travel insurance

Income protection scheme

Life assurance (4x salary)

Pension scheme

Employee assistance programme

EV and Cycle to Work schemes

Employee discounts

Free parking

Job summary

Alexander Mae HR Ltd in Bristol is seeking a Sales Administrator to join its busy Sales Operations team in North Bristol. The role is hybrid, with three days in the office and responsible for supporting a large sales function within a fast-growing technology business.

You will handle quotes, orders, renewals and changes, coordinate with sales, finance and project teams, and help with billing, pricing and data management.

Qualifications

• Experience in sales support, sales administration or customer service.
• Experience in CCaaS/Contact Centre/SaaS environments is desirable.
• Strong administrative, organisational and prioritisation skills.
• Excellent communication across multiple teams.
• Advanced MS Office, especially Excel, Word and PowerPoint.

Responsibilities

• Preparing and issuing quotes, sales orders, renewals and change requests.
• Supporting sales teams to ensure deals progress smoothly and efficiently.
• Ensuring compliance with pricing, approval and operational processes.
• Identifying and resolving issues that may impact revenue recognition.
• Managing and prioritising incoming requests in line with SLA requirements.
• Communicating effectively with internal stakeholders on progress and timelines.
• Balancing urgent requests alongside ongoing operational priorities.
• Supporting Sales, Marketing, Client Management and Solutions teams.
• Working closely with Finance and Project teams to ensure accurate handovers.
• Assisting with billing reviews, invoicing and contract administration.
• Building strong relationships with external partners and vendors.
• Coordinating pricing, renewals, reporting and partner-related processes.
• Maintaining accurate records across CRM and operational systems.
• Updating pricing documentation and sales collateral.
• Supporting process improvements across the Sales Operations function.

Skills

Sales support

Customer service

CCaaS exposure

Stakeholder management

Tools

HubSpot

Netsuite

Zendesk

Power BI

Job description

Sales Administrator
North Bristol / Filton | Hybrid Working (3 days office based)
£28,000 - £32,000 + Excellent Benefits

A fast-growing and expanding technology business based in North Bristol is seeking a Sales Administrator to join its busy and collaborative Sales Operations team.

This is an excellent opportunity to join a fast-paced commercial environment supporting a large sales function within a growing business. The role would suit someone highly organised, proactive and confident managing multiple priorities and stakeholders.

The Role

The Sales Operations team plays a key role in supporting the wider sales organisation and ensuring revenue-generating activity is processed efficiently and accurately.

Working within a fast-moving environment, responsibilities will include:

Sales & Revenue Support

• Preparing and issuing quotes, sales orders, renewals and change requests
• Supporting sales teams to ensure deals progress smoothly and efficiently
• Ensuring compliance with pricing, approval and operational processes
• Identifying and resolving issues that may impact revenue recognition

Workflow & Stakeholder Management

• Managing and prioritising incoming requests in line with SLA requirements
• Communicating effectively with internal stakeholders on progress and timelines
• Balancing urgent requests alongside ongoing operational priorities

Cross-Functional Support

• Supporting Sales, Marketing, Client Management and Solutions teams
• Working closely with Finance and Project teams to ensure accurate handovers
• Assisting with billing reviews, invoicing and contract administration

Partner & Vendor Coordination

• Building strong relationships with external partners and vendors
• Coordinating pricing, renewals, reporting and partner-related processes

Systems, Data & Continuous Improvement

• Maintaining accurate records across CRM and operational systems
• Updating pricing documentation and sales collatera
• Supporting process improvements across the Sales Operations function

The Person

The successful candidate will have:

• Previous experience within sales support, sales administration or customer service
• Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable
• Exposure to Sales Operations or Revenue operations would be advantageous
• Excellent administrative, organisational and prioritisation skills
• Strong communication skills with confidence working across multiple teams
• Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint
• The ability to remain calm and organised within a fast-moving environment
• A proactive, solution-focused and commercially aware mindset
• Experience of AWS Marketplace, CPPO and Funding processes would be helpful
• Previous experience of using Government Framework Portals such as G-Cloud/NS3 would be useful
• Experience of working with Hubspot, Netsuite and Zendesk is beneficial
• Experience of using Power BI for MI reporting and report building would also be advantageous
• Experience within SaaS, technology or fast-paced commercial environments would be advantageous, alongside exposure to systems such as HubSpot, NetSuite or Zendesk.

Benefits

• £28,000 - £32,000 salary depending on experience
• Hybrid working (3 days office based)
• 25 days holiday + bank holidays
• Private healthcare
• Worldwide travel insurance
• Income protection scheme
• Life assurance (4x salary)
• Pension scheme
• Employee assistance programme
• EV and Cycle to Work schemes
• Employee discounts
• Free parking
• Hours: Monday to Friday, 8.30am - 5.30pm