Sales Coordinator - 12 Month FTC

Recruit CRM; Market Harborough; On-site; GBP 21,000 - 26,000; Full time

Job summary

Recruit CRM in Market Harborough is recruiting a Sales Coordinator to join a busy team on a 12-month fixed-term contract. The role blends sales support, customer service, logistics coordination and administration, ideal for someone who enjoys organised processes and delivering high-quality customer service.

Office-based role, Monday to Friday, 9am-5pm (35 hours per week), with responsibilities spanning CRM data, customer enquiries, stock planning, orders, shipments and service scheduling.

Qualifications

• Previous experience in a sales coordinator, sales support, customer service administration or similar administrative role.
• Excellent communication skills with the ability to build positive relationships with customers and colleagues.
• Strong problem-solving ability and a genuine interest in resolving customer queries effectively.
• High level of attention to detail with a commitment to accuracy and compliance.
• Confident IT skills, including experience using CRM systems and Microsoft Office applications.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• A proactive, helpful and professional approach.

Responsibilities

• Providing sales administration support and maintaining accurate customer records within the CRM system
• Handling customer enquiries via telephone and email, delivering a professional and responsive service
• Coordinating stock availability, spare parts requirements and order processing activities
• Managing purchase orders, expense claims and associated documentation
• Arranging shipments, booking deliveries and liaising with freight forwarders
• Scheduling engineers and coordinating service visits to meet customer requirements
• Supporting aftersales activities, resolving customer queries and assisting with ongoing account administration

Skills

Communication skills

Problem-solving

Attention to detail

IT skills

Organisation & time management

Proactive approach

Tools

CRM systems

Microsoft Office

Job description

On behalf of a growing technology business in Market Harborough, we are recruiting for a Sales Coordinator to join a busy and supportive team on a 12 month fixed-term contract basis. This is avaried and interesting role combining sales support, customer service, logistics coordination and administration, making it an excellent opportunity for someone who enjoys keeping processes organised while delivering a high standard of customer service.

• Monday to Friday, 9am-5pm (35 hours per week)
• Office-based role in Market Harborough

Duties and responsibilities:

• Providing sales administration support and maintaining accurate customer records within the CRM system
• Handling customer enquiries via telephone and email, delivering a professional and responsive service
• Coordinating stock availability, spare parts requirements and order processing activities
• Managing purchase orders, expense claims and associated documentation
• Arranging shipments, booking deliveries and liaising with freight forwarders
• Scheduling engineers and coordinating service visits to meet customer requirements
• Supporting aftersales activities, resolving customer queries and assisting with ongoing account administration

Required skills and experience:

• Previous experience in a sales coordinator, sales support, customer service administration or similar administrative role
• Excellent communication skills with the ability to build positive relationships with customers and colleagues
• Strong problem-solving ability and a genuine interest in resolving customer queries effectivelyHigh level of attention to detail with a commitment to accuracy and compliance
• Confident IT skills, including experience using CRM systems and Microsoft Office applications
• Strong organisational and time management skills with the ability to manage multiple priorities
• A proactive, helpful and professional approach