Sales Administrator (12 month FTC) - Milton Keynes

Guidant Global; Milton Keynes; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

Guidant Global is seeking a Sales Administrator for a 12-month FTC in Milton Keynes with hybrid working. The role supports the Sales function, handles data management, quotations, and customer contracts, and coordinates administration across the team.

The ideal candidate will be IT literate, able to manage multiple tasks, and deliver accurate customer service, with strong administration experience and solid MS Office, CRM, and SAP familiarity.

Qualifications

• A good level of general education is required with passes in English and Maths.
• Proficiency in Microsoft Office and CRM systems.
• Experience with SAP is a plus.

Responsibilities

• Collate activity data for Sales and support management of data (opportunities in C4C, lost order reporting, fleet data).
• Manage Credit Approvals of customers and customer account set-ups.
• Create order information packs and produce quotations and contracts.
• Liaise with internal departments to resolve customer queries and issues.
• Coordinate day-to-day activity of the Sales Team regarding administration and customer support needs.

Skills

IT literacy

Operational skills

Time management

Organizational skills

Customer focus

Admin experience

Communication skills

Relationship building

Education

English and Maths passes

Tools

Microsoft Office

CRM

SAP

Job description

Sales Administrator (12 month FTC)

Milton Keynes (Hybrid)

Role Purpose:

• Responsible for efficient Sales Administration
• Support Sales function operationally and manage related tasks

Role Responsibilities:

• Collate activity data for Sales and support management of data (opportunities in C4C, lost order reporting, fleet data)
• Manage Credit Approvals of customers and customer account set-ups
• Creation of order information packs
• Production of quotations, prepare financial customer contracts and issue them electronically (if possible)
• Maintenance of customers files and team folders
• Support Sales function with management of contract terminations (natural and early) and contract extension
• Co-ordinate day to day activity of the Sales Team regarding their administration and customer support needs
• Customer interface regarding queries, complaints, deliveries, Credit Control related queries and invoicing issues
• Liaise with internal departments to resolve customer queries
• Management of customer specific portals, systems, and procedures
• Make sure that all standards and guidelines in relation to Sales business are followed and met

In addition to the duties and responsibilities listed, the job holder may be required to perform other ad-hoc duties assigned by your line manager.

Role Requirements

Skills:

• IT literate
• Be able to manage operational requirements
• Good time management
• Good organizational and multi-tasking skills
• Putting the customer at the heart of what we do
• Strong experience in Administration
• Strong Communication skills
• Build strong relationships

Qualifications:

• A good level of general education is required with passes in English and Maths

Experience:

• Good knowledge in Microsoft Office
• Previous experience in a customer facing environment
• Previous experience in CRM
• SAP knowledge would be plus

Mobility:

• Office based/Hybrid
• Infrequent travelling

Competencies Required:

• Attention to detail
• Reliability
• Accuracy
• Work under pressure and meet deadlines to fulfil customer requests
• Drive and determination
• Business acumen & customer orientation
• Communication
• Passion
• Integrity
• Respect
• Resilience and tenacity

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.