Sales Administrator

Gi Group UK; Andover; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bonus based on company profits (paidTw

Free on-site parking

28 days holiday

Job summary

Gi Group Holdings Recruitment Limited is seeking a proactive Sales Support Administrator for a fully onsite role in Andover. You will manage the sales inbox, support customer accounts, and keep quotes and follow-ups moving to drive retention and growth across existing customers.

The position is permanent with a salary of £26,500 per annum and fully onsite in Andover. Working hours are Monday-Thursday 8:00am–4:30pm and Friday 8:00am–3:30pm.

Qualifications

• Previous experience in sales admin / sales support / customer service administration (preferred).
• High standard of IT literacy and confidence using internal systems.
• Excellent telephone manner and communication skills.
• Strong organisation skills with accuracy and attention to detail.

Responsibilities

• Manage and organise the sales inbox to ensure timely responses and actions.
• Support pipeline management, including quote follow-up and chasing responses.
• Assist the Territory Account Manager with general admin, enquiries and follow-up tasks.
• Provide telephone support to customers and the Sales Team.
• Attend monthly sales meetings, providing updates on account activity.
• Ensure customer requirements and expectations are met.
• Produce daily sales picking lists and delivery notes.
• Support allocated customer accounts with a view to retain and grow business.
• Ensure performance aligns with company standards and internal processes/systems.
• Contact existing customers to upsell products and increase current product lines.

Skills

Sales admin

Customer service

IT literacy

Telephone manner

Organisational skills

Teamwork

Job description

Sales Support Administrator - Andover (Fully Onsite)

A busy and growing sales function in Andover is looking for a Sales Support Administrator to support the Sales Team. This is a hands-on, fully onsite role where you’ll manage day-to-day sales administration, support customer accounts, and keep quotes and follow-ups moving-helping drive retention and growth across existing customers.

Salary

£26,500 per annum

Working hours

• Monday-Thursday: 8:00am - 4:30pm
• Friday: 8:00am - 3:30pm

Fully onsite in Andover

Benefits

• Bonus based on company profits (paid twice yearly)
• Free on-site parking
• 28 days holiday (including Bank Holidays)

Permanent opportunity

Key responsibilities

• Manage and organise the sales inbox to ensure timely responses and actions
• Support pipeline management, including quote follow-up and chasing responses
• Assist the Territory Account Manager with general admin, enquiries and follow-up tasks
• Provide telephone support to customers and the Sales Team
• Attend monthly sales meetings, providing updates on account activity
• Ensure customer requirements and expectations are met
• Produce daily sales picking lists and delivery notes
• Support allocated customer accounts with a view to retain and grow business
• Ensure performance aligns with company standards and internal processes/systems
• Contact existing customers to upsell products and increase current product lines

What we're looking for

• Previous experience in sales admin / sales support / customer service administration (preferred)
• High standard of IT literacy and confidence using internal systems
• Excellent telephone manner and communication skills
• Strong organisation skills with accuracy and attention to detail
• Flexible and able to manage changing priorities and deadlines
• Proactive, motivated, and able to work independently and as part of a team
• Strong customer service focus and commitment to continuous improvement

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website