Sales Administrator

Gi Group UK; Test Valley; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Bonus based on company profits (paidtw

Job summary

Gi Group UK is seeking a Sales Support Administrator for an entirely onsite role in Andover. You will manage day-to-day sales administration, support customer accounts, and drive quotes and follow-ups to aid retention and growth across existing customers.

The position offers a permanent opportunity with regular hours and onsite parking. A strong focus on customer service and accurate admin is essential.

Qualifications

• Experience in sales admin / sales support / customer service administration.
• High standard of IT literacy and comfortable using internal systems.
• Excellent telephone manner and communication skills.
• Strong organisational skills with accuracy and attention to detail.
• Flexible and able to manage changing priorities and deadlines.
• Proactive, motivated and capable of working independently and in a team.
• Strong customer service focus and commitment to continuous improvement.

Responsibilities

• Manage and organise the sales inbox to ensure timely responses and actions.
• Support pipeline management, including quote follow-up and chasing responses.
• Assist the Territory Account Manager with general admin, enquiries and follow-up tasks.
• Provide telephone support to customers and the Sales Team.
• Attend monthly sales meetings, providing updates on account activity.
• Ensure customer requirements and expectations are met.
• Produce daily sales picking lists and delivery notes.
• Support allocated customer accounts with a view to retain and grow business.
• Ensure performance aligns with company standards and internal processes/systems.
• Contact existing customers to upsell products and increase current product lines.

Skills

Sales support

Customer service

IT literacy

Communication skills

Organisation

Self-motivation

Tools

CRM software

Job description

Sales Support Administrator - Andover (Fully Onsite)

A busy and growing sales function in Andover is looking for a Sales Support Administrator to support the Sales Team. This is a hands‑on, fully onsite role where you'll manage day‑to‑day sales administration, support customer accounts, and keep quotes and follow‑ups moving - helping drive retention and growth across existing customers.

Salary

£26,500 per annum

Working hours

Monday-Thursday: 8:00am - 4:30pm
Friday: 8:00am - 3:30pm
Fully onsite in Andover

Benefits

• Bonus based on company profits (paid twice yearly)
• Free on‑site parking
• 28 days holiday (including Bank Holidays)
• Permanent opportunity

Key responsibilities

• Manage and organise the sales inbox to ensure timely responses and actions
• Support pipeline management, including quote follow‑up and chasing responses
• Assist the Territory Account Manager with general admin, enquiries and follow‑up tasks
• Provide telephone support to customers and the Sales Team
• Attend monthly sales meetings, providing updates on account activity
• Ensure customer requirements and expectations are met
• Produce daily sales picking lists and delivery notes
• Support allocated customer accounts with a view to retain and grow business
• Ensure performance aligns with company standards and internal processes/systems
• Contact existing customers to upsell products and increase current product lines

What we're looking for

• Previous experience in sales admin / sales support / customer service administration (preferred)
• High standard of IT literacy and confidence using internal systems
• Excellent telephone manner and communication skills
• Strong organisation skills with accuracy and attention to detail
• Flexible and able to manage changing priorities and deadlines
• Proactive, motivated, and able to work independently and as part of a team
• Strong customer service focus and commitment to continuous improvement

Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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