Onsite Sales Support Administrator - Bonus & Growth

Gi Group UK; Test Valley; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Bonus based on company profits (paidtw

Job summary

Gi Group UK is seeking a Sales Support Administrator for an entirely onsite role in Andover. You will manage day-to-day sales administration, support customer accounts, and drive quotes and follow-ups to aid retention and growth across existing customers.

The position offers a permanent opportunity with regular hours and onsite parking. A strong focus on customer service and accurate admin is essential.

Qualifications

• Experience in sales admin / sales support / customer service administration.
• High standard of IT literacy and comfortable using internal systems.
• Excellent telephone manner and communication skills.
• Strong organisational skills with accuracy and attention to detail.
• Flexible and able to manage changing priorities and deadlines.
• Proactive, motivated and capable of working independently and in a team.
• Strong customer service focus and commitment to continuous improvement.

Responsibilities

• Manage and organise the sales inbox to ensure timely responses and actions.
• Support pipeline management, including quote follow-up and chasing responses.
• Assist the Territory Account Manager with general admin, enquiries and follow-up tasks.
• Provide telephone support to customers and the Sales Team.
• Attend monthly sales meetings, providing updates on account activity.
• Ensure customer requirements and expectations are met.
• Produce daily sales picking lists and delivery notes.
• Support allocated customer accounts with a view to retain and grow business.
• Ensure performance aligns with company standards and internal processes/systems.
• Contact existing customers to upsell products and increase current product lines.

Skills

Sales support

Customer service

IT literacy

Communication skills

Organisation

Self-motivation

Tools

CRM software

Job description

Gi Group UK is seeking a Sales Support Administrator for an entirely onsite role in Andover. You will manage day-to-day sales administration, support customer accounts, and drive quotes and follow-ups to aid retention and growth across existing customers.

The position offers a permanent opportunity with regular hours and onsite parking. A strong focus on customer service and accurate admin is essential.