Sailing Operations & Course Coordinator

First Class Sailing Ltd; Southampton; On-site; GBP 28,000 - 34,000; Full time

Job summary

First Class Sailing Ltd in Southampton is seeking an organised Operations Coordinator to own the day-to-day coordination of sailing operations, including courses, instructors, vessels and suppliers. This is a hands-on role requiring mobility across office, marina, vessels, stores and customers.

The successful candidate will handle operations, staffing, procurement and customer service with a proactive approach, and previous marine or leisure industry experience is valued.

Qualifications

• Organised and practical candidate with the ability to manage multiple priorities.
• Experience coordinating staff, customers, suppliers or logistics in a marine/leisure setting.
• Comfortable speaking to customers on the phone and handling enquiries.

Responsibilities

• Operations & Course Delivery
• Freelance Staffing
• Vessel Maintenance
• Procurement
• Compliance and Safety Administration
• Customer Service and Sales

Skills

Highly organised

Practical & proactive

Confident communication

Customer-facing selling

Independent work

Commercial awareness

Problem-solving

Computer literacy

Interest in sailing/marine

Reliability & flexibility

Operational coordination experience

Staff, customer, supplier/logistics co

Tools

Booking systems

CRM software

Office software (MS Office)

Job description

First Class Sailing Ltd in Southampton is seeking an organised Operations Coordinator to own the day-to-day coordination of sailing operations, including courses, instructors, vessels and suppliers. This is a hands-on role requiring mobility across office, marina, vessels, stores and customers.

The successful candidate will handle operations, staffing, procurement and customer service with a proactive approach, and previous marine or leisure industry experience is valued.