Operations Coordinator: Fleet & Process Improvement

Journey Recruitment Ltd; Portsmouth; On-site; GBP 17,000 - 28,000; Full time

Job summary

Journey Recruitment Ltd is seeking an organised, proactive Operations Coordinator to join a busy, fast-paced team in Portsmouth. This office-based role covers operations, customer coordination, reporting, administration and fleet management, with a focus on keeping day-to-day activity running smoothly.

You will ensure requests are completed on time, records are accurate and compliance requirements met, while producing regular reports and analysing operational data to support continuous

Qualifications

• Experience in operations, administration, coordination, service delivery or a similar environment.
• Excellent organisation and attention to detail.
• The ability to manage multiple priorities and deadlines.
• Strong Excel and Microsoft Office skills.
• Confidence using databases and business systems.
• Good communication and problem-solving skills.
• A proactive approach — someone who takes ownership and gets things done.

Responsibilities

• Coordinating operational requests from start to finish.
• Working with customers, suppliers and internal teams.
• Managing fleet activity including servicing, MOTs, repairs and vehicle replacements.
• Maintaining accurate records, systems and compliance documentation.
• Producing regular reports and analysing operational data.
• Monitoring deadlines, following up actions and resolving issues.
• Supporting process improvements and wider team activities.

Skills

Operations coordination

Administration

Service delivery

Organization

Prioritization

Excel

MS Office

Data systems

Communication

Problem solving

Proactive

Tools

Microsoft Office Suite

Databases

Job description

Journey Recruitment Ltd is seeking an organised, proactive Operations Coordinator to join a busy, fast-paced team in Portsmouth. This office-based role covers operations, customer coordination, reporting, administration and fleet management, with a focus on keeping day-to-day activity running smoothly.

You will ensure requests are completed on time, records are accurate and compliance requirements met, while producing regular reports and analysing operational data to support continuous