Royal Shakespeare Company

Arts Council England; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

The Royal Shakespeare Company (RSC) is seeking an Accommodation Administrator to support its residential accommodation service for acting company members and creative teams in Stratford-upon-Avon. This fixed-term role covers family leave.

You will coordinate accommodation allocations and resident communications, prepare tenancy agreements, complete Right to Rent checks and maintain accurate accommodation records.

Qualifications

• Excellent administrative, planning and organisational skills with strong attention to detail.
• Experience in a busy administrative environment.
• A true commitment to customer care with strong communication skills.
• Ability to prioritise a varied workload and problem-solve independently.
• Experience within property, accommodation, lettings or arts sector would be advantageous, but is not essential.

Responsibilities

• Coordinating accommodation allocations and resident communications, including arrivals, welcome information and departures.
• Preparing tenancy agreements, completing Right to Rent checks and maintaining accurate accommodation records.
• Working collaboratively with landlords, contractors and suppliers to resolve issues and continuously improve service delivery.
• Organising cleaning and accommodation changeovers to ensure properties are ready for incoming residents.
• Supporting accommodation sourcing and maintaining accommodation databases and records.
• Processing invoices, raising purchase orders and supporting payroll administration.

Skills

Administrative skills

Planning & organisation

Attention to detail

Customer communication

Time management

Independent problem solving

Experience in admin environment

Job description

Job Summary

The RSC is looking for an Accommodation Administrator to support the smooth running of our residential accommodation service for acting company members and creative teams working in Stratford-upon-Avon. This is a fixed-term contract to cover family leave, expected to run from Dec 26 - Dec 27.

Job Description

• Coordinating accommodation allocations and resident communications, including arrivals, welcome information and departures.
• Preparing tenancy agreements, completing Right to Rent checks and maintaining accurate accommodation records.
• Working collaboratively with colleagues, landlords, contractors and suppliers to resolve issues and continuously improve service delivery.
• Organising cleaning and accommodation changeovers to ensure properties are ready for incoming residents.
• Supporting accommodation sourcing and maintaining accommodation databases and records.
• Processing invoices, raising purchase orders and supporting payroll administration.

Job Requirements

• Excellent administrative, planning and organisational skills, with strong attention to detail.
• Experience working in a busy administrative environment.
• A true commitment to customer care with strong communication skills.
• The ability to prioritise a varied workload and the confidence to problem-solve independently.
• Experience within property, accommodation, lettings or the arts sector would be advantageous, but is not essential.

• Job Title: Accommodation Administrator (Family Leave Cover)

The closing date for applications is midnight on Thursday 12 November.

The Royal Shakespeare Company (RSC) is a leading global theatre company that sparks local, national and international conversations that build connections, create opportunities and bring joy.

We passionately believe that great storytelling can change the world, and that theatre offers its own unique form of storytelling: it’s live and shared, and transforms a group of strangers into audiences who, together, experience a story come to life in front of their eyes.