Accommodation Coordinator (Fixed-Term) – Residential Support

Arts Council England; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

The Royal Shakespeare Company (RSC) is seeking an Accommodation Administrator to support its residential accommodation service for acting company members and creative teams in Stratford-upon-Avon. This fixed-term role covers family leave.

You will coordinate accommodation allocations and resident communications, prepare tenancy agreements, complete Right to Rent checks and maintain accurate accommodation records.

Qualifications

• Excellent administrative, planning and organisational skills with strong attention to detail.
• Experience in a busy administrative environment.
• A true commitment to customer care with strong communication skills.
• Ability to prioritise a varied workload and problem-solve independently.
• Experience within property, accommodation, lettings or arts sector would be advantageous, but is not essential.

Responsibilities

• Coordinating accommodation allocations and resident communications, including arrivals, welcome information and departures.
• Preparing tenancy agreements, completing Right to Rent checks and maintaining accurate accommodation records.
• Working collaboratively with landlords, contractors and suppliers to resolve issues and continuously improve service delivery.
• Organising cleaning and accommodation changeovers to ensure properties are ready for incoming residents.
• Supporting accommodation sourcing and maintaining accommodation databases and records.
• Processing invoices, raising purchase orders and supporting payroll administration.

Skills

Administrative skills

Planning & organisation

Attention to detail

Customer communication

Time management

Independent problem solving

Experience in admin environment

Job description

The Royal Shakespeare Company (RSC) is seeking an Accommodation Administrator to support its residential accommodation service for acting company members and creative teams in Stratford-upon-Avon. This fixed-term role covers family leave.

You will coordinate accommodation allocations and resident communications, prepare tenancy agreements, complete Right to Rent checks and maintain accurate accommodation records.