Roving Workplace Experience Specialist

Mitie Group; City Of London; Sur place; GBP 21 000 - 28 000; Plein temps

Résumé du poste

Mitie Group is seeking a Roving Ambassador to manage day-to-day workplace operations across our London site and support the front-of-house and leadership teams in delivering service and contractual requirements. You will perform regular floor walks, log and follow up on work orders, assist with safety checks, meetings and events, and provide visible, proactive support to colleagues and visitors while upholding high standards of workplace experience.

Qualifications

• Experience in hospitality or corporate workplaces.
• Strong communication and customer service skills.
• Confident using workplace technology.
• Able to manage multiple priorities in a fast-paced environment.
• Professional and reliable with initiative.

Responsabilités

• Complete regular floor walks and workplace checks.
• Identify faults and log work orders.
• Support safety inspections and contractor visits.
• Maintain meeting, collaboration and communal spaces.
• Provide visible support to colleagues and visitors.
• Deliver consistent workplace and service standards.
• Provide first-line AV/IT support for meetings and events.
• Escalate issues and help with workplace experience activities.

Connaissances

Customer service

Communication

Problem solving

Microsoft 365

Multi-tasking

Visitor management

Outils

Microsoft 365

Description du poste

Mitie Group is seeking a Roving Ambassador to manage day-to-day workplace operations across our London site and support the front-of-house and leadership teams in delivering service and contractual requirements. You will perform regular floor walks, log and follow up on work orders, assist with safety checks, meetings and events, and provide visible, proactive support to colleagues and visitors while upholding high standards of workplace experience.