Moment Maker: Elevate Workplace Experience

Mitie; Newbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Signature in Newbury is seeking a proactive Workplace Experience Ambassador to create a welcoming, connected and well-cared-for workspace. You’ll be out in the workplace, engaging with people and owning the employee experience on a day-to-day basis.

You’ll build relationships, run floor walks, ensure spaces are ready, welcome new starters and deliver monthly activations while working with Cleaning, Security, IT and Events. This role emphasizes ownership and a people-first mindset.

Qualifications

• Outgoing and proactive attitude with strong interpersonal skills.
• Experience in customer service or people-focused roles.
• Willingness to be visible and engaging in the workplace.

Responsibilities

• Build relationships with employees and be a go-to person for workplace support.
• Complete daily floor walks and ensure spaces are ready.
• Spot issues early and own communication to resolution.
• Welcome and support new starters.
• Plan and deliver monthly workplace activations.
• Create engaging workplace content for Viva Engage.
• Coordinate with Cleaning, Security, IT, and Events.
• Support workplace administration, ordering and stock management.
• Help colleagues find the right space, service or support.
• Take ownership of the overall experience.

Skills

People skills

Communication

Customer service

Hospitality mindset

Tools

Viva Engage

Job description

Mitie Signature in Newbury is seeking a proactive Workplace Experience Ambassador to create a welcoming, connected and well-cared-for workspace. You’ll be out in the workplace, engaging with people and owning the employee experience on a day-to-day basis.

You’ll build relationships, run floor walks, ensure spaces are ready, welcome new starters and deliver monthly activations while working with Cleaning, Security, IT and Events. This role emphasizes ownership and a people-first mindset.