Room attendant

Leonardo Hotels; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel chain in Greater London is seeking a Room Attendant to support the Housekeeping department and ensure a pristine environment for guests. Responsibilities include cleaning, maintaining bed and bathroom standards, and collaborating with the team to exceed guest expectations. The role offers flexible working conditions and opportunities for overtime, alongside comprehensive training for success. If you are dedicated to creating memorable moments for guests, this is the opportunity for you.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training programmes with clear paths for progression

Responsibilities

• Dusting, polishing, vacuuming.
• Refreshing of all towels and linen as required.
• Stripping and making beds.
• Cleaning bathrooms.
• Reporting any maintenance issues and safety hazards.
• Working as part of a vibrant team to exceed our guests' expectations.

Job description

The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.

Key Responsibilities

• Dusting, polishing, vacuuming
• Refreshing of all towels and linen as required
• Stripping and making beds
• Cleaning bathrooms
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests' expectations.

Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme : you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week : from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!