Roofing Repairs Administrator — Scheduling & Coordination

Confidential; Cambridgeshire and Peterborough; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Excellent career development

Employee Assistance Programme

Free group Personal Trainer sessions

Christmas hamper

Friendly and supportive team

Job summary

Confidential is recruiting a Roofing Administrator to join our team at the Head Office in Houghton Regis. This full-time, permanent role supports our roofing operations by ensuring appointments are scheduled efficiently and jobs progress to completion.

The ideal candidate will be organised, proactive, and capable of juggling multiple tasks in a busy social housing repairs environment, with strong communication and IT skills. Office-based hours are 8:00am to 5:00pm, Monday to Friday.

Qualifications

• Previous administration experience, ideally in repairs, maintenance, or social housing.
• Excellent organisation and attention to detail.
• Strong time management and ability to prioritise a busy workload.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office, especially Excel and Outlook.
• Proactive, self-motivated, and reliable.
• Experience scheduling operatives or coordinating repairs is advantageous.

Responsibilities

• Scheduling roofing operatives and arranging appointments using our in-house system (full training provided).
• Liaising with tenants, clients, and roofing teams regarding appointments, job progress, and updates.
• Raising job orders and ensuring all works are recorded accurately.
• Monitoring and updating works throughout the repair process.
• Processing job completion paperwork and invoicing.
• Assisting supervisors and managers with administrative support.
• Maintaining accurate records and ensuring all information is up to date on internal systems.

Skills

Organisational skills

Time management

Verbal & written communication

Microsoft Excel & Outlook

Proactive attitude

Scheduling experience

Tools

Excel

Outlook

Job description

Confidential is recruiting a Roofing Administrator to join our team at the Head Office in Houghton Regis. This full-time, permanent role supports our roofing operations by ensuring appointments are scheduled efficiently and jobs progress to completion.

The ideal candidate will be organised, proactive, and capable of juggling multiple tasks in a busy social housing repairs environment, with strong communication and IT skills. Office-based hours are 8:00am to 5:00pm, Monday to Friday.